How To Fix DOCUMENT_ISSUE006 - New processor does not have authorization for the document


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DOCUMENT_ISSUE -

  • Message number: 006

  • Message text: New processor does not have authorization for the document

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message DOCUMENT_ISSUE006 - New processor does not have authorization for the document ?

    The SAP error message DOCUMENT_ISSUE006 indicates that the new processor does not have the necessary authorization to process a specific document. This typically occurs in scenarios where document management or workflow processes are involved, and it can affect various types of documents, such as invoices, purchase orders, or other transactional documents.

    Cause:

    1. Authorization Issues: The user attempting to process the document does not have the required authorizations assigned in their user profile. This could be due to missing roles or permissions related to the specific document type.
    2. Document Status: The document may be in a status that restricts access to certain users or roles.
    3. Organizational Structure: The user may not belong to the correct organizational unit or may not have the necessary authorizations for that unit.
    4. Role Changes: Recent changes to user roles or authorizations may have inadvertently removed access to the document.

    Solution:

    1. Check User Authorizations:

      • Use transaction code SU53 immediately after encountering the error to check the authorization check that failed. This will provide insight into which specific authorization is missing.
      • Review the user’s roles and authorizations in transaction code SU01 or PFCG to ensure that the necessary permissions for the document type are included.
    2. Adjust Roles:

      • If the user lacks the necessary authorizations, you may need to adjust their roles or add the required authorizations. This can be done by a system administrator or a user with the appropriate permissions.
    3. Document Status Review:

      • Check the status of the document to ensure it is in a state that allows processing by the user. If the document is locked or in a restricted status, it may need to be released or changed.
    4. Organizational Assignment:

      • Verify that the user is assigned to the correct organizational unit and has the necessary permissions for that unit.
    5. Consult with Security Team:

      • If you are unable to resolve the issue, consult with your SAP security team or administrator for further assistance. They can provide insights into the authorization setup and help troubleshoot the issue.

    Related Information:

    • Transaction Codes:
      • SU53: Display Authorization Check
      • SU01: User Maintenance
      • PFCG: Role Maintenance
    • Documentation: Refer to SAP documentation or your organization’s internal guidelines for managing user roles and authorizations.
    • Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.

    By following these steps, you should be able to identify and resolve the authorization issue related to the error message DOCUMENT_ISSUE006.

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