How To Fix DOCUMENT_ISSUE005 - No user found for your search criteria


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DOCUMENT_ISSUE -

  • Message number: 005

  • Message text: No user found for your search criteria

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message DOCUMENT_ISSUE005 - No user found for your search criteria ?

    The SAP error message DOCUMENT_ISSUE005: No user found for your search criteria typically occurs when a user attempts to search for a user in the SAP system, but the search criteria do not match any existing users. This can happen in various contexts, such as when trying to assign a document to a user or when performing user-related operations.

    Causes:

    1. Incorrect Search Criteria: The search criteria entered (such as user ID, name, or other identifiers) may be incorrect or misspelled.
    2. User Not Created: The user you are trying to find may not exist in the system.
    3. User Deactivation: The user may have been deactivated or deleted from the system.
    4. Authorization Issues: The user performing the search may not have the necessary authorizations to view certain users.
    5. System Configuration: There may be issues with the configuration of user management in the SAP system.

    Solutions:

    1. Verify Search Criteria: Double-check the search criteria you are using. Ensure that there are no typos and that you are using the correct format.
    2. Check User Existence: Use transaction codes like SU01 (User Maintenance) to check if the user exists in the system. If not, you may need to create the user.
    3. User Activation: If the user exists but is inactive, you may need to reactivate the user account.
    4. Authorization Check: Ensure that you have the necessary authorizations to view the user. You may need to contact your system administrator for assistance.
    5. Consult System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
    6. System Configuration Review: If the problem persists, review the configuration settings related to user management in the SAP system.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU10 (Mass User Maintenance), and SUIM (User Information System) for user-related operations.
    • SAP Notes: Check SAP Notes for any known issues or patches related to user management and error messages.
    • Documentation: Refer to SAP documentation for user management and authorization concepts to better understand how users are managed within the system.

    If the issue continues after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.

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