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Message type: E = Error
Message class: DOC_CHANGE_EXT - Extended Document Change
Message number: 025
Message text: Document & cannot be transferred since head office set for branch
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DOC_CHANGE_EXT025
- Document & cannot be transferred since head office set for branch ?The SAP error message DOC_CHANGE_EXT025 typically indicates that there is an issue with the document transfer process, specifically related to the configuration of branch and head office settings in the system. This error occurs when a document (such as an invoice, purchase order, etc.) cannot be transferred because the system has identified that the document is associated with a branch that is configured to have a head office.
Cause:
- Branch and Head Office Configuration: The error usually arises when the document is created in a branch that is set up to have a head office, and the system is trying to transfer this document to another location or system that does not recognize the branch's head office configuration.
- Document Type Restrictions: Certain document types may have restrictions based on the branch and head office settings, preventing them from being transferred.
- Inconsistent Data: There may be inconsistencies in the master data related to the branch and head office settings, such as incorrect assignment of branches to head offices.
Solution:
- Check Configuration: Review the configuration settings for the branch and head office in the SAP system. Ensure that the branch is correctly assigned to the head office and that the settings are consistent across the system.
- Document Type Settings: Verify the settings for the document type being used. Ensure that it is allowed to be transferred under the current branch and head office configuration.
- Data Consistency: Check for any inconsistencies in the master data related to the branch and head office. This may involve reviewing the organizational structure and ensuring that all branches are correctly linked to their respective head offices.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error. This may include checking for any known issues or patches that address this error.
- Contact SAP Support: If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance. They may provide insights or solutions based on the specific version and configuration of your SAP system.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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