How To Fix DNO186 - Notification was sent to the SAP customer notification system

SAP Error Message - Details

• Message type: E = Error

• Message class: DNO - Messages for General Notifications

• Message number: 186

• Message text: Notification was sent to the SAP customer notification system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DNO186 - Notification was sent to the SAP customer notification system ?

  The SAP error message DNO186 indicates that a notification has been sent to the SAP customer notification system. This message typically arises in the context of issues related to SAP applications, where the system has encountered a problem that requires attention.
  Cause:
  The DNO186 message is not necessarily an error in itself but rather an informational message indicating that a notification has been generated and sent to SAP's support system. This can occur due to various reasons, including:
  
  System Errors: There may be an underlying issue in the SAP system that triggered the notification.
  Configuration Issues: Incorrect configurations in the system settings may lead to unexpected behavior.
  Performance Issues: The system may be experiencing performance-related problems that require monitoring.
  Custom Code: If there are custom developments or enhancements, they may be causing issues that trigger this notification.
  
  Solution:
  To address the DNO186 message, consider the following steps:
  
  Check SAP Notes: Look for any relevant SAP Notes that may address the specific issue you are encountering. SAP frequently updates its knowledge base with solutions to known issues.
  Review System Logs: Check the system logs (transaction codes like SLG1 for application logs) to identify any related errors or warnings that may provide more context about the issue.
  Monitor Performance: If the issue is performance-related, use transaction codes like ST22 (dump analysis) or SM21 (system log) to analyze system performance and identify bottlenecks.
  Consult with SAP Support: If the issue persists or if you are unable to determine the cause, consider reaching out to SAP Support for assistance. Provide them with the details of the notification and any relevant logs or error messages.
  Check Configuration: Review the configuration settings in the affected area of the SAP system to ensure they are set up correctly.
  
  Related Information:
  
  SAP Support Portal: Utilize the SAP Support Portal to search for specific notes or documentation related to the DNO186 message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to SAP documentation for the specific module or application you are working with to understand any known issues or best practices.
  
  By following these steps, you should be able to identify the underlying cause of the DNO186 message and take appropriate action to resolve it.