How To Fix DNO185 - Notification has been compared with SAP customer notification system

DNO185 - Overview

• Message type: E = Error

• Message class: DNO - Messages for General Notifications

• Message number: 185

• Message text: Notification has been compared with SAP customer notification system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

DNO185 - Details

• The SAP error message DNO185 indicates that a notification has been compared with the SAP customer notification system, and it typically arises in the context of SAP's Customer Service (CS) or Plant Maintenance (PM) modules. This error can occur when there is a mismatch or inconsistency between the notification data in the system and the data in the customer notification system.
  
  Cause:
  
  Data Mismatch: The notification data in the SAP system may not match the data in the customer notification system. This could be due to incorrect entries, missing information, or discrepancies in the notification details.
  
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the customer notification system.
  Integration Problems: If there is an integration between SAP and another system (like a CRM or external notification system), issues in data transfer or synchronization can lead to this error.
  Authorization Issues: Sometimes, the user may not have the