How To Fix DNO184 - Notification &1 confirmed in the SAP customer notification system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DNO - Messages for General Notifications

  • Message number: 184

  • Message text: Notification &1 confirmed in the SAP customer notification system

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message DNO184 - Notification &1 confirmed in the SAP customer notification system ?

    The SAP error message DNO184 indicates that a notification (in this case, a customer notification) has already been confirmed. This message typically arises in the context of the SAP Customer Service (CS) or Plant Maintenance (PM) modules when a user attempts to confirm a notification that has already been processed.

    Cause:

    The primary cause of the DNO184 error message is that the notification you are trying to confirm has already been confirmed in the system. This can happen if:

    • The notification was confirmed by another user.
    • The notification was confirmed previously by the same user but not properly tracked.
    • There is a system error or inconsistency in the notification status.

    Solution:

    To resolve the DNO184 error, you can take the following steps:

    1. Check Notification Status:

      • Go to the notification in question and check its status. You can do this by using transaction codes like IW22 (Change Notification) or IW23 (Display Notification).
      • Verify if the notification is already confirmed.
    2. Review Confirmation History:

      • Look at the confirmation history of the notification to see who confirmed it and when. This can help you understand if it was confirmed by another user.
    3. Reopen the Notification:

      • If you need to make changes to the notification after it has been confirmed, you may need to reopen it. This can typically be done by changing the status of the notification back to a state that allows editing.
    4. Consult with Colleagues:

      • If you are in a team environment, check with your colleagues to see if someone else has confirmed the notification.
    5. System Check:

      • If you suspect a system error, consult your SAP Basis team or system administrator to check for any inconsistencies or issues in the database.
    6. Documentation:

      • Refer to SAP documentation or help files for more detailed information on handling notifications and confirmations.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), IW23 (Display Notification), and IW24 (Confirm Notification).
    • User Roles and Permissions: Ensure that you have the necessary permissions to confirm notifications. Sometimes, user roles can restrict certain actions.
    • SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.

    If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.

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