How To Fix DNO187 - Mail has been sent

SAP Error Message - Details

• Message type: E = Error

• Message class: DNO - Messages for General Notifications

• Message number: 187

• Message text: Mail has been sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DNO187 - Mail has been sent ?

  The SAP error message DNO187 ("Mail has been sent") typically indicates that an email notification has been successfully sent from the SAP system. This message is not an error in the traditional sense but rather an informational message that confirms the action of sending an email.
  Cause:
  
  The message is generated when a process in SAP triggers an email notification, such as workflow notifications, alerts, or other automated email communications.
  It may appear in various contexts, such as after a workflow task is completed or when a report is generated and sent via email.
  
  Solution:
  Since DNO187 is an informational message rather than an error, there is generally no action required to resolve it. However, if you are looking to manage or troubleshoot email notifications in SAP, consider the following:
  
  
  Check Email Configuration: Ensure that the SAP system is correctly configured to send emails. This includes settings in transaction SCOT (SAPconnect) and ensuring that the SMTP settings are correct.
  
  
  Review Workflow Settings: If the message is related to a workflow, check the workflow configuration to ensure that the email notifications are set up as intended.
  
  
  Monitor Email Delivery: If you are expecting an email and do not receive it, check the email logs in the SAP system to see if there were any issues with delivery. You can use transaction SOST to view the status of sent emails.
  
  
  User Settings: Ensure that the user settings for email notifications are correctly configured. Users can manage their notification preferences in their user profile.
  
  
  Check for Errors: If you are experiencing issues with email notifications not being sent, look for other error messages or logs that may indicate a problem with the email sending process.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SCOT: Configuration of SAPconnect for email settings.
  SOST: Monitor the status of sent emails.
  SWI1: Workflow overview to check for workflow-related emails.
  
  
  
  Documentation: Refer to SAP Help documentation for more details on configuring email notifications and troubleshooting email issues.
  
  
  SAP Notes: Check SAP Notes for any known issues or updates related to email sending functionality.
  
  
  If you have specific issues or further questions regarding the context in which you received this message, please provide more details for tailored assistance.