How To Fix DMS_MDOC_MESSAGES045 - Checkout failed, &1 is locked by &2

SAP Error Message - Details

• Message type: E = Error

• Message class: DMS_MDOC_MESSAGES - Mobile Document DMs integration

• Message number: 045

• Message text: Checkout failed, &1 is locked by &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DMS_MDOC_MESSAGES045 - Checkout failed, &1 is locked by &2 ?

  The SAP error message DMS_MDOC_MESSAGES045 indicates that a document checkout operation has failed because the document is currently locked by another user. This is a common issue in Document Management System (DMS) scenarios where multiple users may attempt to access or modify the same document simultaneously.
  Cause:
  The error occurs when:
  
  A user tries to check out a document that is already checked out or locked by another user.
  The document may be in a state that prevents it from being checked out (e.g., it is in a workflow or has pending approvals).
  There may be a system or configuration issue that is causing the lock to persist.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Identify the Locking User: 
  
  Check who has locked the document. The error message provides the user ID of the person who currently has the document locked (indicated by &2 in the message).
  You can use transaction codes like SM12 (to view locks) or SM21 (to check system logs) to gather more information.
  
  
  
  Contact the Locking User: 
  
  If possible, reach out to the user who has the document locked and ask them to check it back in or release the lock.
  
  
  
  Wait for the Lock to Release: 
  
  If the locking user is working on the document, you may need to wait until they finish their work and check the document back in.
  
  
  
  Force Release the Lock: 
  
  If the locking user is unavailable and the lock is preventing critical work, a system administrator can forcefully release the lock using transaction SM12. However, this should be done with caution, as it may lead to data loss or inconsistencies.
  
  
  
  Check Document Status: 
  
  Ensure that the document is not in a workflow or pending state that prevents it from being checked out.
  
  
  
  Review System Configuration: 
  
  If this issue occurs frequently, it may be worth reviewing the DMS configuration and user permissions to ensure that they are set up correctly.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  DMS for Document Management System functions.
  SM12 for viewing and managing locks.
  SE11 for checking the database table structure related to DMS.
  
  
  
  User Training: Ensure that users are trained on how to properly check in and check out documents to minimize locking issues.
  
  
  Documentation: Refer to SAP documentation or support notes related to DMS for more detailed troubleshooting steps and best practices.
  
  
  By following these steps, you should be able to resolve the checkout failure due to document locking in SAP DMS.