How To Fix DIGITAL_PAYMENTS022 - Card token for document &1 &2 &3 is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: DIGITAL_PAYMENTS - Integration with digital payments add on

• Message number: 022

• Message text: Card token for document &1 &2 &3 is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DIGITAL_PAYMENTS022 - Card token for document &1 &2 &3 is not available ?

  The SAP error message DIGITAL_PAYMENTS022 indicates that a card token for a specific document (identified by the placeholders &1, &2, and &3) is not available. This error typically occurs in the context of digital payment processing, where a tokenized card is required for transactions.
  Causes:
  
  Token Expiration: The card token may have expired or been invalidated.
  Token Not Generated: The token may not have been generated for the specified document due to a failure in the payment processing workflow.
  Incorrect Document Reference: The document identifiers provided may be incorrect or do not correspond to a valid transaction.
  Integration Issues: There may be issues with the integration between SAP and the payment service provider, leading to the inability to retrieve the token.
  
  Configuration Issues: Incorrect configuration settings in the SAP system or the payment gateway could prevent the token from being accessed.
  
  Solutions:
  
  Check Token Status: Verify if the token exists and is valid. If it has expired, you