How To Fix DIGITAL_PAYMENTS020 - Card Type &1 is not allowed for this function. Please use the value help

SAP Error Message - Details

• Message type: E = Error

• Message class: DIGITAL_PAYMENTS - Integration with digital payments add on

• Message number: 020

• Message text: Card Type &1 is not allowed for this function. Please use the value help

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DIGITAL_PAYMENTS020 - Card Type &1 is not allowed for this function. Please use the value help ?

  The SAP error message DIGITAL_PAYMENTS020 indicates that the card type you are trying to use is not permitted for the specific function you are attempting to execute. This error typically arises in the context of digital payment processing within SAP systems, particularly when dealing with payment methods or card transactions.
  Cause:
  
  Unsupported Card Type: The card type (e.g., Visa, MasterCard, American Express) you are trying to use is not configured or allowed for the specific payment function in your SAP system.
  Configuration Issues: The payment method settings in the SAP system may not include the card type you are attempting to use.
  Business Rules: There may be business rules or restrictions in place that limit the types of cards that can be used for certain transactions.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for payment methods in your SAP system. This can typically be found in the SPRO transaction under Financial Accounting > Accounts Receivable and Accounts Payable > Payment Transactions > Define Payment Methods.
  Ensure that the card type you are trying to use is included in the allowed card types for the payment method you are working with.
  
  
  
  Use Value Help:
  
  The error message suggests using the "value help" feature. This means you should look for a dropdown or selection tool in the field where you are entering the card type. This will show you the valid card types that are allowed for the function you are trying to perform.
  
  
  
  Consult Documentation:
  
  Review the documentation or guidelines provided by your organization regarding the accepted payment methods and card types. There may be specific instructions on which card types are allowed for different functions.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue through configuration or value help, consider reaching out to your SAP support team or system administrator. They may have additional insights or access to logs that can help diagnose the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on card type configurations.
  User Roles and Permissions: Ensure that your user role has the necessary permissions to access and use the payment methods in question.
  Testing: If you have access to a test environment, try replicating the issue there to see if it is a configuration problem or if it is specific to your user profile.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.