How To Fix DIGITAL_PAYMENTS021 - For Payment Method &1 the Payment Service Provider &2 is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: DIGITAL_PAYMENTS - Integration with digital payments add on

• Message number: 021

• Message text: For Payment Method &1 the Payment Service Provider &2 is not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DIGITAL_PAYMENTS021 - For Payment Method &1 the Payment Service Provider &2 is not allowed ?

  The SAP error message DIGITAL_PAYMENTS021 indicates that there is a configuration issue related to the payment method and the payment service provider (PSP) being used in your SAP system. Specifically, it means that the combination of the specified payment method and the payment service provider is not allowed or not configured correctly.
  Cause:
  
  Configuration Issue: The payment method you are trying to use is not linked to the specified payment service provider in the system configuration.
  Missing Settings: The payment service provider may not be set up to handle the specified payment method.
  Authorization Issues: There may be restrictions or authorizations that prevent the use of the payment method with the specified PSP.
  Incorrect Mapping: The mapping between payment methods and payment service providers may not be correctly defined in the system.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for payment methods and payment service providers in your SAP system.
  Ensure that the payment method (&1) is correctly configured to work with the payment service provider (&2).
  
  
  
  Update Payment Method Settings:
  
  Navigate to the relevant configuration transaction (e.g., SPRO) and check the settings under Financial Supply Chain Management > Payment Transactions > Payment Methods.
  Verify that the payment method is assigned to the correct payment service provider.
  
  
  
  Review Payment Service Provider Settings:
  
  Check the settings for the payment service provider to ensure it supports the payment method you are trying to use.
  If necessary, update the PSP configuration to include the required payment method.
  
  
  
  Test the Configuration:
  
  After making changes, perform a test transaction to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring payment methods and service providers.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration, consider reaching out to SAP support or your system administrator for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), and any specific transaction codes related to payment processing in your SAP version.
  SAP Notes: Check for any SAP Notes related to digital payments and the specific error message for additional insights or patches.
  User Roles and Authorizations: Ensure that the user roles and authorizations are correctly set up to allow the use of the specified payment method and PSP.
  
  By following these steps, you should be able to resolve the error message DIGITAL_PAYMENTS021 and ensure that your payment processing works as intended.