How To Fix DIGITAL_PAYMENTS024 - Bank &1 &2 is no payment service provider bank

SAP Error Message - Details

• Message type: E = Error

• Message class: DIGITAL_PAYMENTS - Integration with digital payments add on

• Message number: 024

• Message text: Bank &1 &2 is no payment service provider bank

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DIGITAL_PAYMENTS024 - Bank &1 &2 is no payment service provider bank ?

  The SAP error message DIGITAL_PAYMENTS024 indicates that the specified bank (identified by &1 &2) is not recognized as a valid payment service provider bank in the system. This error typically arises in the context of digital payments or when integrating with payment service providers.
  Cause:
  
  Bank Configuration: The bank in question may not be properly configured in the SAP system as a payment service provider.
  Incorrect Bank Details: The bank details provided in the transaction may be incorrect or incomplete.
  Missing Master Data: The bank may not exist in the relevant master data tables, or it may not be marked as a payment service provider.
  Authorization Issues: There may be authorization issues preventing the system from recognizing the bank as a valid payment service provider.
  
  Solution:
  
  
  Check Bank Configuration:
  
  Go to the configuration settings for payment service providers in your SAP system.
  Ensure that the bank is correctly set up as a payment service provider.
  
  
  
  Verify Bank Details:
  
  Double-check the bank details entered in the transaction. Ensure that the bank identifier (such as the bank key or IBAN) is correct.
  
  
  
  Update Master Data:
  
  If the bank is not present in the master data, you may need to create a new entry for it.
  Ensure that the bank is marked as a payment service provider in the relevant configuration settings.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the payment service provider functionality.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific configuration steps related to payment service providers.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OBPM1 (for payment methods) or FI12 (for bank master data) to check or update configurations.
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Integration with Payment Service Providers: If you are using third-party payment service providers, ensure that the integration settings are correctly configured.
  
  By following these steps, you should be able to resolve the DIGITAL_PAYMENTS024 error and ensure that the bank is recognized as a valid payment service provider in your SAP system.