How To Fix DIGITAL_PAYMENTS026 - Advice requested from &1 to &2 with payment method &3

SAP Error Message - Details

• Message type: E = Error

• Message class: DIGITAL_PAYMENTS - Integration with digital payments add on

• Message number: 026

• Message text: Advice requested from &1 to &2 with payment method &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DIGITAL_PAYMENTS026 - Advice requested from &1 to &2 with payment method &3 ?

  The SAP error message DIGITAL_PAYMENTS026 typically indicates an issue related to the processing of digital payments, specifically when an advice (or notification) is requested from one entity to another using a specified payment method. This error can arise in various scenarios, such as when integrating with payment service providers or during the execution of payment runs.
  Cause:
  
  Configuration Issues: The payment method specified may not be correctly configured in the system. This could include missing settings for the payment method in the payment configuration.
  Missing Master Data: The master data for the entities involved (e.g., vendor or customer) may be incomplete or incorrect, leading to issues in processing the payment advice.
  Communication Problems: There may be issues with the communication between the SAP system and the external payment service provider, such as network issues or incorrect endpoint configurations.
  Authorization Issues: The user or process attempting to execute the payment may not have the necessary authorizations to perform the action.
  Technical Errors: There could be underlying technical issues, such as bugs in the SAP system or problems with the payment processing logic.
  
  Solution:
  
  
  Check Configuration: Review the configuration of the payment method in the SAP system. Ensure that all necessary settings are correctly defined.
  
  Transaction codes like OBPM1 (for payment methods) and OBPM2 (for payment method in company code) can be useful.
  
  
  
  Verify Master Data: Ensure that the master data for the involved entities (vendors/customers) is complete and accurate. Check for missing or incorrect information.
  
  Use transaction codes like BP (Business Partner) to review and edit master data.
  
  
  
  Test Communication: If the payment advice involves external systems, test the communication channels to ensure they are functioning correctly. This may involve checking network settings, API endpoints, and credentials.
  
  
  Check Authorizations: Ensure that the user or process has the necessary authorizations to execute the payment advice. This may involve reviewing user roles and permissions.
  
  
  Review Logs: Check the application logs (transaction code SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to digital payments for any known issues or additional troubleshooting steps.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Transaction Codes: Familiarize yourself with relevant transaction codes for payment processing, such as F110 (Automatic Payment Transactions) and FBZP (Maintain Payment Program).
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.