How To Fix DIGITAL_PAYMENTS014 - Advice data was provided and imported from SAP digital payments add-on

SAP Error Message - Details

• Message type: E = Error

• Message class: DIGITAL_PAYMENTS - Integration with digital payments add on

• Message number: 014

• Message text: Advice data was provided and imported from SAP digital payments add-on

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DIGITAL_PAYMENTS014 - Advice data was provided and imported from SAP digital payments add-on ?

  The SAP error message DIGITAL_PAYMENTS014 indicates that there is an issue related to the advice data that was provided and imported from the SAP Digital Payments add-on. This error typically arises during the processing of payment advice data, which is crucial for reconciling payments and ensuring that transactions are accurately reflected in the system.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Data Format Issues: The advice data may not be in the expected format, leading to parsing errors during import.
  Missing or Incomplete Data: Required fields in the advice data may be missing or incomplete, causing the import process to fail.
  Configuration Issues: There may be misconfigurations in the SAP Digital Payments add-on settings that affect how advice data is processed.
  Integration Issues: Problems with the integration between the SAP system and external payment providers can lead to issues with the advice data.
  Version Compatibility: The version of the SAP Digital Payments add-on may not be compatible with the current version of the SAP system.
  
  Solution:
  To resolve the DIGITAL_PAYMENTS014 error, consider the following steps:
  
  Check Data Format: Ensure that the advice data being imported adheres to the required format and structure. Validate the data against the expected schema.
  Review Data Completeness: Verify that all required fields are populated in the advice data. Look for any missing or null values that could cause the import to fail.
  Configuration Review: Check the configuration settings of the SAP Digital Payments add-on. Ensure that all necessary settings are correctly configured for processing advice data.
  Integration Check: If the advice data is coming from an external source, verify the integration points and ensure that data is being transmitted correctly.
  Consult Documentation: Refer to the SAP documentation for the Digital Payments add-on for any specific requirements or troubleshooting steps related to advice data.
  Update Software: Ensure that both the SAP system and the Digital Payments add-on are updated to the latest versions to avoid compatibility issues.
  Error Logs: Check the system logs for more detailed error messages that can provide additional context on what went wrong during the import process.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Help Portal: Utilize the SAP Help Portal for detailed documentation on the Digital Payments add-on and its functionalities.
  
  If the issue persists after following these steps, it may be necessary to contact SAP support for further assistance.