How To Fix DIGITAL_PAYMENTS012 - Assign classic and digital payment card type to different G/L accounts

SAP Error Message - Details

• Message type: E = Error

• Message class: DIGITAL_PAYMENTS - Integration with digital payments add on

• Message number: 012

• Message text: Assign classic and digital payment card type to different G/L accounts

What causes this issue?

You have assigned the same G/L account for the payment cards used with
your classic payment card settlement solution and for the payment cards
used with SAP digital payments add-on

System Response

The system can't handle the payment card settlement if both solutions
are assigned to the same G/L account and the settlement report is
canceled.

How to fix this error?

Please go to Customizing activity
<DS:SIMG.SIMG_CFMENUOLSDOV87>Assign G/L Accounts</> and select entry
and make sure to assign the classic payment card type and the payment
card type for the SAP digital payments add-on to different G/L accounts.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DIGITAL_PAYMENTS012 - Assign classic and digital payment card type to different G/L accounts ?

  The SAP error message DIGITAL_PAYMENTS012 indicates that there is a configuration issue related to the assignment of classic and digital payment card types to General Ledger (G/L) accounts. This error typically arises in the context of payment processing, particularly when dealing with different types of payment methods, such as credit cards.
  Cause:
  The error occurs when the system detects that both classic (traditional) and digital (e.g., virtual or online) payment card types are assigned to the same G/L account. In SAP, it is necessary to differentiate between these two types of payment methods for proper accounting and reporting. The system requires that each payment card type be linked to a separate G/L account to ensure accurate financial tracking and compliance.
  Solution:
  To resolve this error, you need to ensure that classic and digital payment card types are assigned to different G/L accounts. Here are the steps to do this:
  
  
  Access the Configuration Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the configuration settings for payment methods. This is usually found under:
  
  SPRO ? Financial Accounting ? Accounts Receivable and Accounts Payable ? Payment Transactions ? Define Payment Methods for Company Code.
  
  
  
  
  
  Check Payment Method Configuration:
  
  Identify the payment methods that are causing the issue (both classic and digital).
  Review the G/L account assignments for these payment methods.
  
  
  
  Assign Different G/L Accounts:
  
  For each payment method, ensure that the G/L accounts are distinct. If they are currently assigned to the same account, change one of them to a different G/L account that is appropriate for the payment type.
  Save your changes.
  
  
  
  Test the Configuration:
  
  After making the changes, perform a test transaction to ensure that the error no longer occurs and that the payment processing works as expected.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation or help files for detailed guidance on configuring payment methods and G/L account assignments.
  Transaction Codes: You may use transaction codes like OBPM1 (for payment methods) and FS00 (for G/L account maintenance) to access relevant settings quickly.
  Support: If you continue to experience issues, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  By following these steps, you should be able to resolve the DIGITAL_PAYMENTS012 error and ensure that your payment processing is correctly configured in SAP.