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Message type: E = Error
Message class: DIGITAL_PAYMENTS - Integration with digital payments add on
Message number: 010
Message text: Settlement run &1 unsuccessful. Repeat payment card settlement.
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DIGITAL_PAYMENTS010
- Settlement run &1 unsuccessful. Repeat payment card settlement. ?The SAP error message DIGITAL_PAYMENTS010 indicates that a settlement run for payment cards was unsuccessful. This error typically arises in the context of digital payment processing within SAP systems, particularly when dealing with payment card transactions.
Causes:
- Configuration Issues: Incorrect configuration of payment methods or payment card processing settings in SAP.
- Technical Errors: Issues with the underlying payment gateway or service provider that processes the payment card transactions.
- Data Issues: Missing or incorrect data in the transaction records, such as invalid card details or transaction amounts.
- Network Issues: Connectivity problems between SAP and the payment processing service.
- Authorization Failures: The payment card may not have sufficient funds, or the transaction may have been declined by the card issuer.
Solutions:
Check Configuration:
- Review the configuration settings for payment methods and ensure that they are set up correctly in the SAP system.
- Verify that the payment card processing settings are aligned with the requirements of the payment gateway.
Review Logs:
- Check the application logs and transaction logs for any detailed error messages that can provide more context on why the settlement failed.
- Look for any specific error codes or messages from the payment gateway.
Validate Data:
- Ensure that all required fields in the transaction data are filled out correctly and that the data is valid.
- Check for any discrepancies in the transaction amounts or card details.
Retry Settlement:
- If the issue was temporary (e.g., a network glitch), you may simply need to retry the settlement run.
- Use the appropriate transaction code in SAP to initiate the settlement process again.
Contact Payment Gateway Support:
- If the issue persists, reach out to the support team of the payment gateway or service provider for assistance. They may have insights into any ongoing issues or outages.
Monitor Network Connectivity:
- Ensure that there are no network issues affecting the connection between SAP and the payment processing service.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution to successfully complete the payment card settlement.
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