How To Fix DIGITAL_PAYMENTS010 - Settlement run &1 unsuccessful. Repeat payment card settlement.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DIGITAL_PAYMENTS - Integration with digital payments add on

  • Message number: 010

  • Message text: Settlement run &1 unsuccessful. Repeat payment card settlement.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message DIGITAL_PAYMENTS010 - Settlement run &1 unsuccessful. Repeat payment card settlement. ?

    The SAP error message DIGITAL_PAYMENTS010 indicates that a settlement run for payment cards was unsuccessful. This error typically arises in the context of digital payment processing within SAP systems, particularly when dealing with payment card transactions.

    Causes:

    1. Configuration Issues: Incorrect configuration of payment methods or payment card processing settings in SAP.
    2. Technical Errors: Issues with the underlying payment gateway or service provider that processes the payment card transactions.
    3. Data Issues: Missing or incorrect data in the transaction records, such as invalid card details or transaction amounts.
    4. Network Issues: Connectivity problems between SAP and the payment processing service.
    5. Authorization Failures: The payment card may not have sufficient funds, or the transaction may have been declined by the card issuer.

    Solutions:

    1. Check Configuration:

      • Review the configuration settings for payment methods and ensure that they are set up correctly in the SAP system.
      • Verify that the payment card processing settings are aligned with the requirements of the payment gateway.
    2. Review Logs:

      • Check the application logs and transaction logs for any detailed error messages that can provide more context on why the settlement failed.
      • Look for any specific error codes or messages from the payment gateway.
    3. Validate Data:

      • Ensure that all required fields in the transaction data are filled out correctly and that the data is valid.
      • Check for any discrepancies in the transaction amounts or card details.
    4. Retry Settlement:

      • If the issue was temporary (e.g., a network glitch), you may simply need to retry the settlement run.
      • Use the appropriate transaction code in SAP to initiate the settlement process again.
    5. Contact Payment Gateway Support:

      • If the issue persists, reach out to the support team of the payment gateway or service provider for assistance. They may have insights into any ongoing issues or outages.
    6. Monitor Network Connectivity:

      • Ensure that there are no network issues affecting the connection between SAP and the payment processing service.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to the DIGITAL_PAYMENTS010 error.
    • Documentation: Review SAP documentation related to payment processing and settlement runs for best practices and troubleshooting steps.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify the cause of the error and implement a solution to successfully complete the payment card settlement.

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