How To Fix DGA324 - Data record &1, &2 not saved (hazard ID number &3 does not exist)

SAP Error Message - Details

• Message type: E = Error

• Message class: DGA - DG: Messages for Dangerous Goods Management (A)

• Message number: 324

• Message text: Data record &1, &2 not saved (hazard ID number &3 does not exist)

What causes this issue?

You started one of the following actions:
Sent a dangerous goods master record from a source system to a target
system (distribution)
Starting from specification management, filled a data record in the
dangerous goods master for the target system (filling)
However, the hazard ID number does not exist in the target system.

System Response

The system does not save the data record.

How to fix this error?

Create the corresponding hazard ID number in the target system.
Start distribution or filling again.
Short text says "Gefahrnummer" so long text should match.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DGA324 - Data record &1, &2 not saved (hazard ID number &3 does not exist) ?

  The SAP error message DGA324 indicates that a data record could not be saved because the specified hazard ID number does not exist in the system. This error typically occurs in the context of handling hazardous materials or safety data sheets within the SAP system, particularly in modules related to Environmental Health and Safety (EHS).
  Cause:
  
  
  Non-Existent Hazard ID: The primary cause of this error is that the hazard ID number referenced in the data record does not exist in the database. This could be due to:
  
  The hazard ID was never created.
  The hazard ID was deleted or archived.
  A typographical error in the hazard ID when entering data.
  
  
  
  Data Integrity Issues: There may be issues with data integrity, such as missing or incomplete data in related tables.
  
  
  Configuration Issues: The system may not be properly configured to recognize the hazard ID, especially if there have been recent changes to the configuration or data model.
  
  
  Solution:
  
  
  Verify Hazard ID: Check the hazard ID number referenced in the error message. Ensure that it is correctly entered and exists in the system. You can do this by:
  
  Navigating to the relevant transaction or table where hazard IDs are stored (e.g., using transaction codes like C1 for hazardous materials).
  Searching for the hazard ID in the database.
  
  
  
  Create or Restore Hazard ID: If the hazard ID does not exist:
  
  Create a new hazard ID if it is a new entry.
  If it was deleted, consider restoring it if possible or creating a new entry with the same details.
  
  
  
  Check Data Relationships: Ensure that all related data records are correctly linked and that there are no missing dependencies.
  
  
  Consult Documentation: Review SAP documentation or help resources related to hazardous materials management to ensure that all necessary steps have been followed.
  
  
  Contact Support: If the issue persists after verifying the hazard ID and related data, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing hazardous materials, such as C1, C2, or C3.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Permissions: Ensure that the user has the necessary permissions to create or modify hazard IDs in the system.
  
  By following these steps, you should be able to resolve the DGA324 error and successfully save the data record.