How To Fix D3712 - Start time and end time differ by more than 9999 seconds

SAP Error Message - Details

• Message type: E = Error

• Message class: D3 - CCMS - DB2 on OS390

• Message number: 712

• Message text: Start time and end time differ by more than 9999 seconds

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message D3712 - Start time and end time differ by more than 9999 seconds ?

  The SAP error message D3712 ("Start time and end time differ by more than 9999 seconds") typically occurs in the context of time management or scheduling within SAP systems, particularly when dealing with time entries, work schedules, or project management.
  Cause:
  This error arises when the difference between the start time and end time of a time entry or scheduling record exceeds 9999 seconds (which is approximately 2 hours and 46 minutes). This can happen due to:
  
  Incorrect Time Entries: Users may have entered incorrect start and end times, leading to an excessive duration.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies in time entries.
  System Configuration: Certain configurations or validations in the system may not allow for such large time differences.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Time Entries: Review the time entries for the specific record that triggered the error. Ensure that the start time is earlier than the end time and that the difference does not exceed 9999 seconds.
  
  
  Correct Data: If you find any discrepancies, correct the start and end times to ensure they are within the acceptable range.
  
  
  Review Configuration: If this error occurs frequently, review the configuration settings related to time management or scheduling in your SAP system. Ensure that the settings align with your business processes.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on time entry and scheduling to ensure compliance with system requirements.
  
  
  Testing: After making corrections, test the changes to ensure that the error does not reoccur.
  
  
  User Training: If users are frequently entering incorrect times, consider providing training or guidelines on how to properly enter time data in the system.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., CAT2 for time sheet entry) that may be involved in the process.
  User Roles: Ensure that users have the appropriate roles and authorizations to enter time data correctly.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.