How To Fix D3710 - Monitor program has reported an error; Return Code &1, Reason Code &2

SAP Error Message - Details

• Message type: E = Error

• Message class: D3 - CCMS - DB2 on OS390

• Message number: 710

• Message text: Monitor program has reported an error; Return Code &1, Reason Code &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message D3710 - Monitor program has reported an error; Return Code &1, Reason Code &2 ?

  The SAP error message D3710, which states "Monitor program has reported an error; Return Code &1, Reason Code &2," typically indicates that there is an issue with the SAP monitoring program, which is responsible for overseeing various background processes and jobs in the SAP system.
  Causes:
  
  System Resource Issues: Insufficient memory or CPU resources can lead to the monitor program failing.
  Configuration Errors: Incorrect settings in the monitoring configuration can cause the program to malfunction.
  Database Issues: Problems with the database connection or database performance can lead to errors in the monitor program.
  Program Bugs: There may be bugs or issues in the specific version of the SAP software you are using.
  Network Issues: Connectivity problems between the application server and the database or other components can lead to this error.
  
  Solutions:
  
  Check System Resources: Monitor the system's CPU and memory usage. If resources are low, consider optimizing the system or increasing resources.
  Review Configuration: Check the configuration settings for the monitoring program. Ensure that all parameters are set correctly.
  Database Health Check: Perform a health check on the database. Look for any locks, long-running queries, or performance issues.
  Review Logs: Check the SAP system logs (transaction SM21) and the developer trace files (transaction ST22) for more detailed error messages that can provide insight into the issue.
  Update SAP: Ensure that your SAP system is up to date with the latest patches and support packages, as these may contain fixes for known issues.
  Restart the Monitor Program: Sometimes, simply restarting the monitoring program or the entire SAP system can resolve transient issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support with the specific return and reason codes for further assistance.
  
  Related Information:
  
  Return Code & Reason Code: The specific return and reason codes provided in the error message can give more context about the nature of the error. You can look these up in the SAP documentation or support portal for more detailed explanations.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and ST22 (Dump Analysis) to help diagnose the issue.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  
  By following these steps, you should be able to identify the cause of the D3710 error and implement a solution to resolve it.