How To Fix CX_MSR_TRC079 - Services are not allowed in Advanced Returns processes

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 079

• Message text: Services are not allowed in Advanced Returns processes

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC079 - Services are not allowed in Advanced Returns processes ?

  The SAP error message CX_MSR_TRC079 indicates that certain services are not permitted in the context of Advanced Returns processes. This error typically arises in the SAP system when there is an attempt to execute a service that is restricted or not configured to be used within the Advanced Returns Management (ARM) framework.
  Cause:
  
  Configuration Issues: The error may occur if the system is not properly configured to allow certain services in the Advanced Returns process.
  Authorization Problems: The user may not have the necessary authorizations to execute the service in question.
  Service Restrictions: Some services may be inherently restricted from being used in the Advanced Returns process due to business rules or system settings.
  
  Solution:
  
  
  Check Configuration:
  
  Review the configuration settings for Advanced Returns Management in your SAP system. Ensure that the services you are trying to use are allowed in the context of Advanced Returns.
  Navigate to the relevant configuration settings in the SAP IMG (Implementation Guide) and verify that the services are enabled.
  
  
  
  Review Authorizations:
  
  Ensure that the user executing the process has the necessary authorizations. You may need to check the user roles and profiles to confirm that they have access to the required services.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files related to Advanced Returns Management to understand the limitations and restrictions of the services being used.
  
  
  
  Error Handling:
  
  If the error persists, consider implementing error handling in your process to manage situations where services are not allowed. This may involve providing user feedback or logging the error for further analysis.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through configuration or authorization adjustments, consider reaching out to SAP Support for assistance. They can provide insights specific to your system configuration and help troubleshoot the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches that could resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training and Documentation: Ensure that users involved in the Advanced Returns process are adequately trained and have access to the necessary documentation to understand the limitations of the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.