How To Fix CX_MSR_TRC016 - Item &1: You cannot enter a next plant for follow-up activity "&2"

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 016

• Message text: Item &1: You cannot enter a next plant for follow-up activity "&2"

What causes this issue?

You have entered follow-up activity "<LS>&V2&</><LS>"</> and a plant in
the <LS>Next Plant</> field. The system does not allow this combination
as it is not obvious whether the entered follow-up activity is correct
or whether you intended to choose follow-up activity <LS>Ship to Other
Plant</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change the follow-up activity or initialize the plant.
You may need to set the reset flag to initialize the plant when you
process the <LS>Fast Change</> function of <LS>Returns Control</> data.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC016 - Item &1: You cannot enter a next plant for follow-up activity "&2" ?

  The SAP error message CX_MSR_TRC016 indicates that there is an issue with entering a next plant for a follow-up activity in the context of a specific item. This error typically arises in the context of the SAP Maintenance and Service Management (MSM) module, particularly when dealing with service orders or maintenance orders.
  Cause:
  The error message is triggered when the system detects that a follow-up activity is being attempted for an item, but the next plant cannot be determined or is not allowed based on the current configuration or status of the item. Possible causes include:
  
  Missing Plant Assignment: The item may not have a valid plant assigned to it.
  Configuration Issues: The configuration settings for the follow-up activities may not allow for the specified plant.
  Status Restrictions: The current status of the item may restrict the ability to enter a next plant.
  Data Inconsistencies: There may be inconsistencies in the master data related to the item or the plants involved.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Plant Assignment: Ensure that the item has a valid plant assigned. You can do this by reviewing the item details in the relevant transaction (e.g., service order or maintenance order).
  
  
  Review Configuration Settings: Check the configuration settings for follow-up activities in the SAP system. Ensure that the settings allow for the entry of the next plant for the specified follow-up activity.
  
  
  Verify Item Status: Look at the current status of the item. If the item is in a status that does not allow for follow-up activities, you may need to change the status or complete any required actions before proceeding.
  
  
  Consult Master Data: Review the master data for the item and the plants involved. Ensure that all necessary data is correctly maintained and that there are no inconsistencies.
  
  
  Check Authorization: Ensure that the user has the necessary authorizations to perform the action related to the follow-up activity.
  
  
  Consult Documentation: If the issue persists, refer to SAP documentation or consult with your SAP support team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) to manage service or maintenance orders.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.