How To Fix CX_MSR_TRC015 - Follow-up supplier &1 must be the same as returns PO supplier &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 015

• Message text: Follow-up supplier &1 must be the same as returns PO supplier &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC015 - Follow-up supplier &1 must be the same as returns PO supplier &2 ?

  The SAP error message CX_MSR_TRC015 indicates that there is a mismatch between the supplier of a follow-up purchase order (PO) and the supplier of the returns PO. This error typically occurs in the context of managing returns and follow-up documents in the SAP system, particularly in the Materials Management (MM) module.
  Cause:
  The error arises when:
  
  You are trying to create a follow-up document (like a credit memo or a return order) for a returns PO.
  The supplier (vendor) associated with the follow-up document does not match the supplier associated with the original returns PO.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Supplier Information:
  
  Check the supplier/vendor information in both the follow-up PO and the returns PO.
  Ensure that the supplier for the follow-up PO is the same as the supplier for the returns PO.
  
  
  
  Correct the Follow-Up PO:
  
  If the supplier for the follow-up PO is incorrect, you will need to change it to match the supplier of the returns PO.
  This can typically be done in the transaction where you are creating or modifying the follow-up document.
  
  
  
  Review Configuration:
  
  If this error occurs frequently, it may be worth reviewing the configuration settings in the SAP system related to returns processing and follow-up documents to ensure they align with business processes.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on handling returns and follow-up documents.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), and ME23N (Display Purchase Order) to manage POs effectively.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Roles: Ensure that the user has the appropriate permissions to create or modify purchase orders, as insufficient permissions can sometimes lead to unexpected errors.
  
  By following these steps, you should be able to resolve the CX_MSR_TRC015 error and proceed with your procurement processes in SAP.