How To Fix CX_MSR_TRC014 - You cannot enter a supplier for follow-up activity "&1"

SAP Error Message - Details

• Message type: E = Error

• Message class: CX_MSR_TRC - Message texts in mult-step returns controller

• Message number: 014

• Message text: You cannot enter a supplier for follow-up activity "&1"

What causes this issue?

You have entered follow-up activity <LS>&V1&</> as well as a supplier.

System Response

The system does not allow this combination.

How to fix this error?

Either change the follow-up activity to <LS>Ship to Supplier</> or
delete the entry in the supplier field.
If you are using the <LS>Fast Change</> function for <LS>Returns Control
</> data, you may need to select the reset flag so that the entry in the
supplier field is deleted.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CX_MSR_TRC014 - You cannot enter a supplier for follow-up activity "&1" ?

  The SAP error message CX_MSR_TRC014 indicates that there is an issue with entering a supplier for a follow-up activity in the system. This error typically arises in the context of managing supplier relationships, procurement processes, or follow-up activities related to purchasing documents.
  Cause:
  The error message usually occurs due to one of the following reasons:
  
  Configuration Issues: The system may not be configured to allow suppliers to be entered for certain follow-up activities.
  Missing Data: The supplier information may be incomplete or missing in the relevant master data.
  Business Rules: There may be specific business rules or settings in place that restrict the entry of suppliers for certain activities.
  Document Type Restrictions: The document type associated with the follow-up activity may not allow for supplier entries.
  Authorization Issues: The user may not have the necessary authorizations to enter a supplier for the follow-up activity.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration: Review the configuration settings related to follow-up activities and supplier entries in the SAP system. Ensure that the necessary settings are enabled to allow supplier entries.
  
  
  Verify Master Data: Ensure that the supplier master data is complete and correctly maintained. Check for any missing or incorrect information that may be causing the issue.
  
  
  Review Business Rules: Consult with your SAP functional team to understand if there are any specific business rules that prevent the entry of suppliers for the follow-up activity in question.
  
  
  Document Type Settings: Check the settings for the document type associated with the follow-up activity. Ensure that it allows for supplier entries.
  
  
  Authorization Check: Verify that the user has the necessary authorizations to perform the action. If not, work with your security team to grant the required permissions.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
  
  
  Testing: After making the necessary changes, test the process again to see if the error persists.
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using transaction codes like ME21N (Create Purchase Order), ME22N (Change Purchase Order), or others related to procurement.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Documentation: Review SAP documentation related to supplier management and follow-up activities for additional insights.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.