How To Fix CVP_DP_ILM324 - No system group for contact person &1 of customer &2; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 324

• Message text: No system group for contact person &1 of customer &2; see long text

What causes this issue?

No system group could be determined for contact person &v1& of customer
&v2& due to missing business rules.

System Response

Contact person &v1& will not be considered for the EoP check or the
blocking/ unblocking procedure.

How to fix this error?

Create a business rule that can be applied to the contact person.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM324 - No system group for contact person &1 of customer &2; see long text ?

  The SAP error message CVP_DP_ILM324 indicates that there is no system group assigned for the contact person of a specific customer. This error typically arises in the context of customer master data management, particularly when dealing with contact persons in the SAP system.
  Cause:
  
  Missing Configuration: The system group for the contact person may not be configured in the system. This can happen if the necessary settings in the customer master data or the related configuration tables are incomplete.
  Data Inconsistency: There may be inconsistencies in the data related to the customer or the contact person, such as missing entries in the relevant tables.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or modify the contact person data, leading to this error.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the customer master data configuration settings in the SAP system.
  Ensure that the system group for contact persons is defined and correctly assigned.
  You may need to consult with your SAP Basis or configuration team to verify that the necessary settings are in place.
  
  
  
  Review Customer Master Data:
  
  Use transaction codes like XD03 (Display Customer) or VD03 (Display Customer - Sales Area) to check the details of the customer and the contact person.
  Ensure that the contact person is correctly assigned to the customer and that all required fields are filled out.
  
  
  
  Data Consistency Check:
  
  Run any relevant data consistency checks or reports to identify and rectify any inconsistencies in the customer master data.
  
  
  
  Authorization Check:
  
  Verify that the user encountering the error has the necessary authorizations to access and modify the customer and contact person data.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to customer master data management, such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  SAP Documentation: Refer to the official SAP documentation for detailed information on customer master data and contact person management.
  Support Community: Engage with the SAP Community or forums for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.