How To Fix CVP_DP_ILM168 - Bus. activities completed for customer &1 in application &3

CVP_DP_ILM168 - Overview

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 168

• Message text: Bus. activities completed for customer &1 in application &3

What causes this issue?

The end of purpose (EoP) check determined that master data of customer
&V1& is no longer required for any business activities in application
&V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The end of business marks the start of the retention time (SoRT). After
the retention time ends, the relevant data can be destroyed from the
database and archive.
The SoRT date calculated for customer &V1& is &V4&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM168 - Bus. activities completed for customer &1 in application &3 ?

  The SAP error message CVP_DP_ILM168 indicates that business activities have been completed for a specific customer in a particular application. This message is typically related to the Data Protection and Privacy (DPP) functionality within SAP, particularly in the context of managing customer data and compliance with data protection regulations.
  
  Cause:
  The error message CVP_DP_ILM168 usually arises when:
  
  Data Protection Compliance: The system has detected that all business activities related to the customer have been completed, which may prevent further actions on that customer's data.
  Data Lifecycle Management: The customer data may be subject to data lifecycle management policies, and the system is enforcing these policies.
  Application-Specific Restrictions: The application in question may have specific restrictions or rules that prevent further processing of the customer data once certain activities are completed.
  
  
  Solution:
  To resolve this error, consider the following steps:
  
  Review Business Activities: Check the business activities that have been completed for the customer. Ensure that all necessary processes