How To Fix CVP_DP_ILM167 - Bus. activities completed for contact &1 with sales org. &2 in appl. &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 167

• Message text: Bus. activities completed for contact &1 with sales org. &2 in appl. &3

What causes this issue?

The end of purpose (EoP) check determined that master data of contact
person &V1& with sales organization &V2& is no longer required
for any business activities in application &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The end of business marks the start of the retention time (SoRT). After
the retention time ends, the relevant data can be destroyed from the
database and archive.
The SoRT date calculated for contact person &V1& with sales
organization &V2& is &V4&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM167 - Bus. activities completed for contact &1 with sales org. &2 in appl. &3 ?

  The SAP error message CVP_DP_ILM167 indicates that business activities have been completed for a specific contact in a particular sales organization and application. This message typically arises in the context of SAP Customer Relationship Management (CRM) or SAP Sales and Distribution (SD) modules, particularly when dealing with business partner data or sales activities.
  Cause:
  The error message CVP_DP_ILM167 usually occurs due to one of the following reasons:
  
  Completed Activities: The business activities for the specified contact have already been completed, and the system does not allow further modifications or actions on those activities.
  Data Integrity: There may be data integrity issues where the system is trying to perform an operation that is not allowed due to the current status of the business activities.
  Authorization Issues: The user may not have the necessary authorizations to perform actions on completed business activities.
  
  Solution:
  To resolve the CVP_DP_ILM167 error, consider the following steps:
  
  
  Check Activity Status: Review the status of the business activities associated with the contact. If they are marked as completed, you may need to create new activities or modify existing ones rather than trying to change completed ones.
  
  
  Review User Authorizations: Ensure that the user has the appropriate authorizations to perform the desired actions. If necessary, consult with your SAP security team to verify and adjust user roles.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling completed business activities. This may provide insights into best practices for managing such scenarios.
  
  
  Use Transaction Codes: Utilize relevant transaction codes (like CRM_ORDER or similar) to navigate to the business activities and check their details.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context to expedite the troubleshooting process.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional guidance.
  Transaction Logs: Review transaction logs for any additional error messages or warnings that may provide more context about the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to address the CVP_DP_ILM167 error effectively.