How To Fix CVP_DP_ILM092 - Block customer &1 with sales organization &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 092

• Message text: Block customer &1 with sales organization &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM092 - Block customer &1 with sales organization &2 ?

  The SAP error message CVP_DP_ILM092, which states "Block customer &1 with sales organization &2," typically occurs in the context of SAP's Customer-Vendor Integration (CVI) or when dealing with master data in the Sales and Distribution (SD) module. This error indicates that a specific customer is blocked for transactions in the specified sales organization.
  Cause:
  
  
  Customer Blocking: The customer master data for the specified customer (identified by &1) is marked as blocked in the sales organization (identified by &2). This can happen due to various reasons, such as:
  
  The customer has outstanding payments.
  The customer has been flagged for credit issues.
  The customer is inactive or has been manually blocked by a user.
  
  
  
  Data Inconsistency: There may be inconsistencies in the customer master data that prevent transactions from being processed.
  
  
  Configuration Issues: There might be configuration settings in the system that enforce blocking of customers under certain conditions.
  
  
  Solution:
  
  
  Unblock the Customer:
  
  Go to the customer master data transaction (e.g., XD02 for general data or VD02 for sales area data).
  Enter the customer number and sales organization.
  Check the status of the customer and remove the block if appropriate. This may require authorization.
  
  
  
  Review Credit Management Settings:
  
  If the customer is blocked due to credit issues, review the credit management settings in the system. You may need to adjust the credit limit or resolve outstanding payment issues.
  
  
  
  Check for Data Consistency:
  
  Ensure that the customer master data is complete and consistent. Look for any missing or incorrect information that might be causing the block.
  
  
  
  Consult with Relevant Departments:
  
  If the block is due to business rules (e.g., finance or compliance), consult with the relevant departments to understand the reason for the block and whether it can be lifted.
  
  
  
  Transaction Logs:
  
  Check transaction logs or change documents to see if there were any recent changes made to the customer master data that might have triggered the block.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD02, VD02, and FD32 (for credit management).
  User Authorizations: Ensure that you have the necessary authorizations to make changes to customer master data.
  Documentation: Refer to SAP documentation or help files for more detailed information on customer blocking and unblocking procedures.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.