How To Fix CVP_DP_ILM091 - Block customer &1 with company code &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 091

• Message text: Block customer &1 with company code &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM091 - Block customer &1 with company code &2 ?

  The SAP error message CVP_DP_ILM091 typically indicates that a customer account is blocked for a specific company code. This can occur for various reasons, such as compliance issues, credit limits being exceeded, or other internal business rules.
  Cause:
  
  Customer Blocked: The customer account is marked as blocked in the system for the specified company code.
  Credit Limit Exceeded: The customer may have exceeded their credit limit, leading to a block on transactions.
  Compliance Issues: There may be regulatory or compliance-related reasons for blocking the customer.
  Manual Blocking: A user may have manually blocked the customer for various operational reasons.
  
  Solution:
  
  
  Check Customer Status: 
  
  Go to the customer master data (transaction code XD03 for general data or FD03 for company code data) and check the status of the customer for the specified company code.
  Look for any indicators that show the customer is blocked.
  
  
  
  Unblock Customer:
  
  If the block is not warranted, you can unblock the customer by editing the customer master data (transaction code XD02 for general data or FD02 for company code data) and removing the block indicator.
  Ensure you have the necessary authorizations to make these changes.
  
  
  
  Review Credit Management Settings:
  
  If the block is due to credit limits, review the credit management settings for the customer. You may need to adjust the credit limit or review the customer's payment history.
  
  
  
  Consult with Relevant Departments:
  
  If the block is due to compliance or other internal policies, consult with the relevant departments (e.g., finance, compliance) to understand the reason for the block and whether it can be lifted.
  
  
  
  Documentation: 
  
  Ensure that any changes made to the customer status are documented for audit purposes.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer Master Data
  XD02: Change Customer Master Data
  FD03: Display Customer Master Data (Company Code)
  FD02: Change Customer Master Data (Company Code)
  
  
  
  User Authorizations: Ensure that you have the necessary authorizations to view and change customer master data.
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions related to this error message.
  
  
  Training and Documentation: Familiarize yourself with your organization's policies regarding customer blocking and unblocking to ensure compliance with internal controls.
  
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP support team or refer to SAP documentation for further troubleshooting.