How To Fix CVP_DP_ILM090 - Block customer &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 090

• Message text: Block customer &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM090 - Block customer &1 ?

  The SAP error message CVP_DP_ILM090, which states "Block customer &1," typically occurs in the context of SAP's Customer Relationship Management (CRM) or Sales and Distribution (SD) modules. This error indicates that a specific customer (identified by the customer number &1) is blocked for certain transactions, which can prevent processing orders, deliveries, or other activities related to that customer.
  Cause:
  
  
  Customer Blocking: The customer may be blocked for various reasons, such as:
  
  Payment issues (e.g., overdue invoices).
  Credit limit exceeded.
  Manual blocking by a user or administrator.
  Blocked status in the customer master data.
  
  
  
  Master Data Issues: There may be issues with the customer master data that need to be addressed.
  
  
  Configuration Settings: Certain configuration settings in the system may lead to customers being blocked automatically based on specific criteria.
  
  
  Solution:
  
  
  Check Customer Status:
  
  Go to the customer master data (transaction code XD03 for general data or VD03 for sales area data).
  Check if the customer is marked as blocked. If so, identify the reason for the block.
  
  
  
  Unblock Customer:
  
  If the block is due to payment issues, resolve any outstanding payments or overdue invoices.
  If the block is manual, you can unblock the customer by editing the customer master data and removing the block status.
  
  
  
  Review Credit Management Settings:
  
  If the block is due to credit limit issues, review the credit management settings and adjust the credit limit if necessary.
  
  
  
  Consult with Finance Team:
  
  If the block is related to financial issues, consult with the finance team to understand the implications of unblocking the customer.
  
  
  
  Check Configuration:
  
  Review any relevant configuration settings in the system that may automatically block customers based on certain criteria.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  XD03 - Display Customer (General Data)
  VD03 - Display Customer (Sales Area Data)
  FD32 - Display Customer Credit Management
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on customer blocking and credit management.
  
  
  User Roles: Ensure that the user attempting to unblock the customer has the necessary authorizations to make changes to customer master data.
  
  
  Audit Trail: Keep an audit trail of changes made to customer status for compliance and tracking purposes.
  
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.