How To Fix CVP_DP_ILM093 - Block contact person &1 of customer &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 093

• Message text: Block contact person &1 of customer &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM093 - Block contact person &1 of customer &2 ?

  The SAP error message CVP_DP_ILM093, which states "Block contact person &1 of customer &2," typically occurs in the context of customer master data management. This error indicates that a specific contact person associated with a customer has been blocked, which may prevent certain operations or transactions from being completed.
  Cause:
  
  
  Blocked Contact Person: The contact person (identified by &1) for the customer (identified by &2) has been marked as blocked in the system. This could be due to various reasons, such as:
  
  The contact person is no longer available.
  The contact person has been flagged for review or is under investigation.
  Business rules or compliance requirements necessitate blocking the contact.
  
  
  
  Data Integrity Issues: There may be inconsistencies or issues in the customer master data that lead to this error.
  
  
  User Permissions: The user attempting to perform an action may not have the necessary permissions to access or modify the blocked contact person.
  
  
  Solution:
  
  
  Unblock the Contact Person:
  
  Navigate to the customer master data transaction (e.g., transaction code XD02 for changing customer data).
  Locate the contact person section and check the status of the contact person.
  If appropriate, unblock the contact person by changing their status.
  
  
  
  Review Business Rules: Ensure that the blocking of the contact person aligns with business rules and compliance requirements. If the contact person should remain blocked, consider updating the relevant processes.
  
  
  Check User Permissions: Verify that the user has the necessary permissions to access and modify the contact person data. If not, consult with your SAP security administrator to adjust the permissions.
  
  
  Data Consistency Check: Perform a data consistency check to ensure that there are no other issues with the customer master data that could be causing this error.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to this error message for any specific guidance or updates.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that users have the correct roles assigned to perform actions related to customer master data.
  Training: Consider providing training for users on how to manage customer master data effectively, including how to handle blocked contact persons.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.