How To Fix CVP_DP_ILM022 - Customer &1 with company code &2 is blocked; see long text

CVP_DP_ILM022 - Overview

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 022

• Message text: Customer &1 with company code &2 is blocked; see long text

What causes this issue?

You want to display or change master data for customer &v1& with company
code &v2&. This master data may include personal data and is blocked.

System Response

The system does not display the data of customer &v1& to protect
personal data, and you cannot change data for this customer.

How to fix this error?

If you are sure that you want to display or change data for customer
&v1&, use transaction
<DS:TRAN.BUP_REQ_UNBLK>BUP_REQ_UNBLK</> to request unblocking.

Procedure for System Administrators

To unblock this data, unblock the data at company code level first.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM022 - Customer &1 with company code &2 is blocked; see long text ?

  The SAP error message CVP_DP_ILM022 indicates that a customer (identified by &1) with a specific company code (identified by &2) is blocked. This typically means that the customer account has been set to a blocked status, which prevents transactions from being processed for that customer.
  
  Cause:
  
  Customer Blocked Status: The customer account may have been manually blocked by a user or automatically blocked due to certain criteria (e.g., overdue payments, credit limit exceeded).
  Credit Management: If your organization uses credit management, the customer may be blocked due to credit issues.
  Master Data Issues: There may be issues with the customer master data that require attention.
  Payment Terms: The payment terms associated with the customer may not be met, leading to a block.
  
  
  Solution:
  
  
  Check Customer Status: 
  
  Go to the customer master data in SAP (transaction code XD03 for display).
  Check the status of the customer in the relevant company code. Look for any indicators that show the customer