How To Fix CVP_DP_ILM024 - Customer &1 with sales organization &2 is blocked; see long text

CVP_DP_ILM024 - Overview

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 024

• Message text: Customer &1 with sales organization &2 is blocked; see long text

What causes this issue?

You want to display or change master data for customer &v1& with sales
organization &v2&. This master data may include personal data and is
blocked.

System Response

The system does not display the data of customer &v1& to protect
personal data, and you cannot change data for this customer.

How to fix this error?

If you are sure that you want to display or change data for customer
&v1&, use transaction
<DS:TRAN.BUP_REQ_UNBLK>BUP_REQ_UNBLK</> to request unblocking.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM024 - Customer &1 with sales organization &2 is blocked; see long text ?

  The SAP error message CVP_DP_ILM024 indicates that a specific customer (identified by &1) associated with a particular sales organization (identified by &2) is blocked. This typically means that the customer cannot be processed for certain transactions due to a blocking status, which could be due to various reasons such as credit issues, payment history, or other internal policies.
  
  Cause:
  
  Credit Block: The customer may have exceeded their credit limit or have a poor credit rating.
  Payment Block: There may be issues with the customer's payment history, leading to a block on their account.
  Master Data Issues: The customer master data may have been set to a blocked status for various reasons, such as compliance or internal policies.
  Sales Organization-Specific Block: The block may be specific to the sales organization, meaning that while the customer may be active in other areas, they are blocked in this particular sales organization.
  
  
  Solution:
  
  Review Customer Master Data: Check the customer master