How To Fix CVP_DP_ILM021 - Customer &1 with sales organization &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 021

• Message text: Customer &1 with sales organization &2 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM021 - Customer &1 with sales organization &2 does not exist ?

  The SAP error message CVP_DP_ILM021 indicates that a customer with the specified customer number and sales organization does not exist in the system. This error typically arises in the context of demand planning or when working with customer-related data in SAP.
  Cause:
  
  Incorrect Customer Number: The customer number provided in the transaction may be incorrect or mistyped.
  Sales Organization Mismatch: The sales organization specified may not be associated with the customer in the master data.
  Customer Not Created: The customer may not have been created in the system for the specified sales organization.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to missing customer data.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer data.
  
  Solution:
  
  Verify Customer Number: Check the customer number for any typographical errors. Ensure that the correct customer number is being used.
  Check Sales Organization: Confirm that the sales organization specified is correct and that it is associated with the customer in the master data.
  Create Customer Master Data: If the customer does not exist, create the customer master data in the system for the specified sales organization using transaction code XD01 (for general data) and VD01 (for sales area data).
  Data Consistency Check: Run consistency checks to ensure that the customer data is synchronized across different modules. This may involve checking the customer master data in the relevant tables.
  Authorization Check: Ensure that the user has the necessary authorizations to access customer data. This may involve checking user roles and permissions in the SAP system.
  
  Related Information:
  
  
  Transaction Codes: 
  
  XD01 - Create Customer (General Data)
  VD01 - Create Customer (Sales Area Data)
  XD02 - Change Customer
  VD02 - Change Customer (Sales Area Data)
  XD03 - Display Customer
  VD03 - Display Customer (Sales Area Data)
  
  
  
  Tables Involved: 
  
  KNA1 - General Data in Customer Master
  KNVV - Customer Master Sales Data
  KNA1 and KNVV should be checked to ensure that the customer exists for the specified sales organization.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution. If the issue persists, consider reaching out to your SAP support team for further assistance.