How To Fix CVP_DP_ILM019 - Customer &1 with company code &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CVP_DP_ILM - CVP_DP_ILM

• Message number: 019

• Message text: Customer &1 with company code &2 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVP_DP_ILM019 - Customer &1 with company code &2 does not exist ?

  The SAP error message CVP_DP_ILM019 indicates that a customer with a specific customer number and company code does not exist in the system. This error typically arises in scenarios involving customer master data, particularly when trying to access or process information related to a customer that has not been properly set up or has been deleted.
  Cause:
  
  Non-Existent Customer: The customer number provided does not exist in the customer master data for the specified company code.
  Incorrect Company Code: The company code specified may not be associated with the customer number.
  Data Deletion: The customer record may have been deleted or archived.
  Data Entry Error: There may be a typographical error in the customer number or company code entered in the transaction.
  Authorization Issues: The user may not have the necessary authorizations to view the customer data.
  
  Solution:
  
  
  Verify Customer Existence:
  
  Use transaction code XD03 (Display Customer) or FD03 (Display Customer - Company Code) to check if the customer exists in the system for the specified company code.
  Ensure that you are using the correct customer number and company code.
  
  
  
  Check for Deletion or Archiving:
  
  If the customer was recently deleted or archived, you may need to restore the customer record or check with your data management team.
  
  
  
  Correct Data Entry:
  
  Double-check the customer number and company code for any typographical errors. Ensure that the correct format is being used.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access customer data. If not, contact your SAP security team to request the appropriate access.
  
  
  
  Consult with IT Support:
  
  If the issue persists after verifying the above points, consult with your SAP support team or IT department for further investigation.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, FD03, SE16N (to view table data), and SU53 (to check authorization issues).
  Customer Master Data: Understand the structure of customer master data in SAP, including the relationship between customer numbers and company codes.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.