How To Fix CVIC_UI059 - Switch of bank details: Mandate ends and is not reassigned (Customizing)

SAP Error Message - Details

• Message type: E = Error

• Message class: CVIC_UI - Customer Integration in Business Partner Dialog

• Message number: 059

• Message text: Switch of bank details: Mandate ends and is not reassigned (Customizing)

What causes this issue?

You have executed a payment transaction move for a payment transaction
to which a sepa mandate is assigned. Because of your customizing
settings (value of constant CVIS in table BPCONSTANTS) the mandate of
the source payment transaction is not transferred to the target payment
transaction, but is limited with the move date.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you would like to move the mandate to the target payment transaction,
change your customizing accordingly. For details see note 1915654.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVIC_UI059 - Switch of bank details: Mandate ends and is not reassigned (Customizing) ?

  The SAP error message CVIC_UI059 indicates that there is an issue with the bank details related to a mandate in the system. Specifically, it suggests that a mandate has ended and has not been reassigned, which can occur in the context of electronic payments or direct debits.
  Cause:
  
  Expired Mandate: The mandate associated with the bank details has reached its end date and is no longer valid.
  Missing Reassignment: The system requires that a new mandate be assigned to the bank details, but this has not been done.
  Configuration Issues: There may be issues in the customizing settings related to mandates and bank details in the SAP system.
  
  Solution:
  
  Check Mandate Status: Verify the status of the mandate in the system. If it has expired, you will need to create a new mandate.
  Reassign Mandate: If a new mandate is available, ensure that it is properly assigned to the relevant bank details.
  Update Bank Details: If necessary, update the bank details in the system to reflect the new mandate.
  Customizing Settings: Review the customizing settings related to mandates and bank details in the SAP system. Ensure that all necessary configurations are in place.
  Consult Documentation: Refer to SAP documentation or help resources for specific steps on managing mandates and bank details.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as BP (Business Partner) to manage bank details and mandates.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Roles: Ensure that the user has the necessary permissions to make changes to mandates and bank details.
  Testing: After making changes, perform tests to ensure that the error does not reoccur and that the bank details and mandates are functioning as expected.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP financial processes.