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Message type: E = Error
Message class: CVIC_UI - Customer Integration in Business Partner Dialog
Message number: 057
Message text: Reverse change of bank details &: Mandate appended to source when saved
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CVIC_UI057
- Reverse change of bank details &: Mandate appended to source when saved ?The SAP error message CVIC_UI057 typically indicates an issue related to the management of bank details and mandates in the context of the Customer/Vendor Integration (CVI) framework. This error often arises when there is an attempt to reverse changes made to bank details, but the system detects that a mandate has been appended to the source data when saving.
Cause:
- Mandate Status: The error may occur if there is an existing mandate associated with the bank details that you are trying to reverse. The system prevents changes to bank details that are linked to active mandates to ensure data integrity.
- Data Consistency: The system may be enforcing rules to maintain consistency between bank details and mandates, which can lead to this error if the conditions are not met.
- User Permissions: Insufficient permissions or roles assigned to the user attempting to make the changes can also trigger this error.
Solution:
- Check Mandate Status: Review the mandates associated with the bank details you are trying to change. If there are active mandates, you may need to either cancel or modify them before reversing the bank details.
- Data Review: Ensure that the data you are trying to save does not conflict with existing mandates. You may need to update or delete conflicting entries.
- User Authorization: Verify that the user has the necessary permissions to make changes to bank details and mandates. If not, consult with your SAP administrator to adjust roles or permissions.
- Consult Documentation: Refer to SAP documentation or support notes related to CVI and bank details management for specific guidelines and best practices.
- Error Logs: Check the system logs for additional details about the error. This can provide insights into what specific conditions are causing the issue.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.
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