How To Fix CVIC_UI058 - There are no SEPA mandates for customer &

SAP Error Message - Details

• Message type: E = Error

• Message class: CVIC_UI - Customer Integration in Business Partner Dialog

• Message number: 058

• Message text: There are no SEPA mandates for customer &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVIC_UI058 - There are no SEPA mandates for customer & ?

  The SAP error message CVIC_UI058, which states "There are no SEPA mandates for customer &," typically occurs in the context of managing SEPA (Single Euro Payments Area) transactions in SAP. This error indicates that the system cannot find any SEPA mandates associated with the specified customer, which are necessary for processing SEPA payments.
  Cause:
  
  Missing SEPA Mandate: The primary cause of this error is that there are no SEPA mandates created for the customer in question. A SEPA mandate is a customer's authorization for a creditor to collect payments from their bank account.
  Incorrect Customer Data: The customer number may be incorrect or not properly set up in the system.
  Mandate Expiration: The existing mandates may have expired or been deleted.
  Configuration Issues: There may be issues with the configuration of SEPA payment processing in the SAP system.
  
  Solution:
  
  
  Create a SEPA Mandate:
  
  Navigate to the SEPA mandate management transaction in SAP (usually through transaction code BP for Business Partner or F110 for payment runs).
  Create a new SEPA mandate for the customer by entering the necessary details, such as the mandate reference, date of signature, and bank account information.
  
  
  
  Check Existing Mandates:
  
  Verify if there are any existing mandates for the customer by checking the mandate management section.
  Ensure that the mandates are active and not expired.
  
  
  
  Verify Customer Data:
  
  Ensure that the customer number is correct and that the customer is set up properly in the system.
  Check if the customer is assigned to the correct company code and payment method.
  
  
  
  Review Configuration:
  
  Check the configuration settings for SEPA in the SAP system to ensure that everything is set up correctly.
  Consult with your SAP administrator or functional consultant if you suspect configuration issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing SEPA mandates and troubleshooting related issues.
  
  
  
  Related Information:
  
  SEPA Mandate Management: Understanding how to manage SEPA mandates is crucial for processing payments in compliance with SEPA regulations.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user attempting to create or manage mandates has the necessary authorizations to perform these actions.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.