How To Fix CVIC_UI060 - Cancellation of Paym.Trans.-change: check validity of source mandates

SAP Error Message - Details

• Message type: E = Error

• Message class: CVIC_UI - Customer Integration in Business Partner Dialog

• Message number: 060

• Message text: Cancellation of Paym.Trans.-change: check validity of source mandates

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVIC_UI060 - Cancellation of Paym.Trans.-change: check validity of source mandates ?

  The SAP error message CVIC_UI060, which indicates "Cancellation of Paym.Trans.-change: check validity of source mandates," typically arises in the context of payment processing, particularly when dealing with mandates for direct debit transactions. This error suggests that there is an issue with the validity of the source mandates associated with the payment transaction you are trying to cancel or change.
  Cause:
  
  Invalid Mandate: The mandate associated with the payment transaction may have expired or been revoked.
  Incorrect Configuration: There may be configuration issues in the payment processing settings or in the mandate management.
  Data Inconsistency: There could be inconsistencies in the data related to the mandate or the payment transaction.
  Authorization Issues: The user may not have the necessary permissions to perform the cancellation or change.
  
  Solution:
  
  Check Mandate Status: Verify the status of the mandate associated with the payment transaction. Ensure that it is still valid and has not expired or been revoked.
  Review Payment Transaction: Check the details of the payment transaction you are trying to cancel or change. Ensure that it is correctly linked to a valid mandate.
  Update Mandate Information: If the mandate is invalid, you may need to update or create a new mandate in the system.
  Configuration Review: Review the configuration settings related to payment processing and mandates in your SAP system to ensure they are set up correctly.
  User Permissions: Ensure that the user attempting to perform the cancellation or change has the necessary permissions to do so.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling mandates and payment transactions.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) or FSE2 (Maintain Mandates) to manage payment transactions and mandates.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the root cause of the CVIC_UI060 error and implement the necessary solutions to resolve it.