CVI_FS_CHECK_CUST003 - Although direction "customer -> BP" activated, no roles are assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST -

• Message number: 003

• Message text: Although direction "customer -> BP" activated, no roles are assigned

What causes this issue?

If the synchronization direction "customer -> business partner" has been
activated, the system expects there to be at least one entry in the view
"Define BP Role for Direction Customer to BP" (CVIV_CUST_TO_BP2).

System Response

Synchronization has been activated from customer to business partner.
However, data cannot be synchronized at present.

How to fix this error?

If you want to synchronize data from the customer to the business
partner, you must assign at least one business partner role to a c
ustomer account group in the Customizing activity
<DS:SIMG.CVIV_CUST_TO_BP2>Define BP Role for Direction Customer to BP</>
.
If not, you can deactivate the synchronization direction in the
Customizing activity <DS:SIMG.MDSV_CTRL_OPT_A>Activate Synchronization
Options</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST003 - Although direction "customer -> BP" activated, no roles are assigned ?

  The SAP error message CVI_FS_CHECK_CUST003 indicates that while the direction for the customer to Business Partner (BP) conversion is activated, there are no roles assigned to the Business Partner. This is a common issue when working with the Customer-Vendor Integration (CVI) in SAP, particularly when transitioning from the traditional customer/vendor master data to the Business Partner model.
  Cause:
  
  No Roles Assigned: The primary cause of this error is that the Business Partner does not have any roles assigned that are necessary for the customer data. In the Business Partner model, roles define the specific functions and characteristics of the BP (e.g., customer, vendor, etc.).
  Configuration Issues: There may be configuration issues in the Business Partner settings or the CVI settings that prevent the proper assignment of roles.
  Data Migration Issues: If you are migrating data from the customer/vendor model to the Business Partner model, it is possible that the roles were not correctly assigned during the migration process.
  
  Solution:
  
  
  Assign Roles to Business Partner:
  
  Go to the transaction code BP (Business Partner).
  Search for the Business Partner in question.
  Open the Business Partner and navigate to the Roles tab.
  Assign the necessary roles for the customer (e.g., FLCU00 for customer role).
  Save the changes.
  
  
  
  Check Configuration:
  
  Ensure that the configuration for the Business Partner roles is correctly set up in the system.
  Use transaction code SPRO to access the configuration settings.
  Navigate to Cross-Application Components > Master Data Synchronization > Customer-Vendor Integration > Define Roles for Business Partners and verify that the roles are correctly defined.
  
  
  
  Data Migration:
  
  If you are migrating data, ensure that the migration process includes the assignment of roles to the Business Partners.
  Use the appropriate migration tools or programs to ensure that all necessary data is transferred correctly.
  
  
  
  Check Activation Settings:
  
  Ensure that the direction "customer -> BP" is indeed activated in the CVI settings.
  You can check this in the same configuration area mentioned above.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP: Business Partner maintenance.
  SPRO: Access to the configuration settings.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on Business Partner roles and Customer-Vendor Integration.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance related to CVI and Business Partner roles.
  
  
  By following these steps, you should be able to resolve the CVI_FS_CHECK_CUST003 error and ensure that your Business Partners are correctly configured with the necessary roles.