CVI_FS_CHECK_CUST001 - Although direction "BP -> customer" activated, no roles are assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST -

• Message number: 001

• Message text: Although direction "BP -> customer" activated, no roles are assigned

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

If the synchronization direction "business partner -> customer" has been
activated, the system expects there to be at least one entry in the view
"Set BP Role Category for Direction BP to Customer" (V_TBD002).

System Response

Synchronization has been activated from business partner to customer.
However, data cannot be synchronized at present.

How to fix this error?

If you want to synchronize data from the business partner to the
customer, you must select at least one role as the customer role in the
Customizing activity <DS:SIMG.V_TBD002>Set BP Role Category for
Direction BP to Customer</>.
If not, you can deactivate the synchronization direction in the
Customizing activity <DS:SIMG.MDSV_CTRL_OPT_A>Activate Synchronization
Options</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST001 - Although direction "BP -> customer" activated, no roles are assigned ?

  The SAP error message CVI_FS_CHECK_CUST001 indicates that while the direction for Business Partner (BP) to Customer conversion is activated, there are no roles assigned to the Business Partner that would allow it to be converted into a customer. This is a common issue when setting up the integration between Business Partner and Customer in SAP S/4HANA or SAP ERP systems.
  Cause:
  
  No Roles Assigned: The Business Partner does not have the necessary roles assigned that are required for it to be recognized as a customer. In SAP, roles define the functions and data that a Business Partner can perform or access.
  Configuration Issues: The configuration settings for the Business Partner and Customer integration may not be correctly set up.
  Data Inconsistencies: There may be inconsistencies or missing data in the Business Partner master data that prevent it from being converted to a customer.
  
  Solution:
  
  
  Assign Roles:
  
  Go to the Business Partner transaction (BP).
  Find the Business Partner in question.
  Edit the Business Partner and navigate to the "Roles" tab.
  Assign the appropriate customer roles (e.g., FLCU00 for general customer role) to the Business Partner.
  Save the changes.
  
  
  
  Check Configuration:
  
  Ensure that the integration settings between Business Partner and Customer are correctly configured in the system.
  Check the settings in transaction BP under the "Settings" menu to ensure that the direction "BP -> Customer" is activated.
  
  
  
  Validate Data:
  
  Ensure that all required fields for the customer role are filled out in the Business Partner master data.
  Check for any missing mandatory information that might be required for the customer role.
  
  
  
  Re-run the Conversion:
  
  After assigning the necessary roles and ensuring that the data is complete, attempt to re-run the conversion process from Business Partner to Customer.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  BP: Business Partner maintenance.
  CVI: Customer-Vendor Integration settings.
  
  
  Documentation: Refer to SAP Help documentation for detailed steps on Business Partner and Customer integration.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to CVI and Business Partner roles.
  
  By following these steps, you should be able to resolve the CVI_FS_CHECK_CUST001 error and successfully convert a Business Partner to a Customer in your SAP system.