CVI_FS_CHECK_CUST002 - Although direction "BP -> customer" activated, no numbers are assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST -

• Message number: 002

• Message text: Although direction "BP -> customer" activated, no numbers are assigned

What causes this issue?

If the synchronization direction "business partner -> customer" has been
activated, the system expects there to be at least one entry in the view
"Define Number Assignment for Direction BP to Customer" (V_TBD001).

System Response

Synchronization has been activated from business partner to customer.
However, data cannot be synchronized at present.

How to fix this error?

If you want to synchronize data from the business partner to the
customer, you must assign at least one customer account group to a
business partner grouping in the Customizing activity <DS:SIMG.V_TBD001>
Define Number Assignment for Direction BP to Customer</>.
If not, you can deactivate the synchronization direction in the
Customizing activity <DS:SIMG.MDSV_CTRL_OPT_A>Activate Synchronization
Options</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST002 - Although direction "BP -> customer" activated, no numbers are assigned ?

  The SAP error message CVI_FS_CHECK_CUST002 indicates that there is an issue with the assignment of business partner (BP) numbers to customer accounts in the system. Specifically, it suggests that while the direction for creating a customer from a business partner (BP -> customer) is activated, there are no customer numbers assigned to the business partner.
  Cause:
  
  Missing Assignment: The business partner may not have been assigned a customer role, which is necessary for the system to create a customer from the business partner.
  Configuration Issues: There may be configuration issues in the system that prevent the assignment of customer numbers to business partners.
  Data Inconsistencies: There could be inconsistencies or missing data in the business partner master data that prevent the creation of a customer.
  Activation Issues: The relevant settings for the integration between business partners and customers may not be fully activated or configured correctly.
  
  Solution:
  
  
  Check Business Partner Roles:
  
  Go to the business partner transaction (BP) and check if the business partner has the customer role assigned. If not, you need to assign the appropriate customer role to the business partner.
  
  
  
  Assign Customer Number:
  
  If the business partner is supposed to be a customer, ensure that a customer number is assigned. This can be done in the customer master data transaction (XD01 or FD01) or through the business partner transaction.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system for the integration of business partners and customers. This includes verifying the settings in the Customizing (SPRO) under:
  
  Cross-Application Components -> Master Data Synchronization -> Business Partner -> Settings for Business Partner.
  
  
  Ensure that the relevant settings for the direction "BP -> Customer" are correctly configured.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that there are no missing or inconsistent data entries in the business partner master data.
  
  
  
  Use Transaction Code:
  
  You can use transaction code BP to manage business partners and check their roles and assignments.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the error message for any specific guidance or updates that may be relevant to your version of SAP.
  
  
  
  Related Information:
  
  Business Partner Concept: Understand the business partner concept in SAP, which integrates various roles (like customer, vendor, etc.) into a single master data record.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the CVI_FS_CHECK_CUST002 error and ensure that business partners are correctly assigned to customer numbers in your SAP system.