How To Fix CVI_FS_CHECK_CUST004 - Although direction "customer -> BP" activated, no numbers are assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST -

• Message number: 004

• Message text: Although direction "customer -> BP" activated, no numbers are assigned

What causes this issue?

If the synchronization direction "customer -> business partner" has been
activated, the system expects there to be at least one entry in the view
"Define Number Assignment for Direction Customer to BP"
(CVIV_CUST_TO_BP1).

System Response

Synchronization has been activated from customer to business partner.
However, data cannot be synchronized at present.

How to fix this error?

If you want to synchronize data from the customer to the business
partner, you must assign at least one business partner grouping to a
customer account group in the Customizing activity
<DS:SIMG.CVIV_CUST_TO_BP1>Define Number Assignment for Direction
Customer to BP</>.
If not, you can deactivate the synchronization direction in the
Customizing activity <DS:SIMG.MDSV_CTRL_OPT_A>Activate Synchronization
Options</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST004 - Although direction "customer -> BP" activated, no numbers are assigned ?

  The SAP error message CVI_FS_CHECK_CUST004 indicates that there is an issue with the assignment of customer numbers to Business Partners (BPs) in the Customer-Vendor Integration (CVI) process. Specifically, it suggests that even though the direction "customer -> BP" is activated, there are no customer numbers assigned to the Business Partners.
  Cause:
  
  Missing Assignments: The most common cause is that the customer numbers have not been assigned to the corresponding Business Partners in the system.
  Configuration Issues: There may be configuration issues in the CVI settings that prevent the assignment from being created.
  Data Inconsistencies: There could be inconsistencies in the data that prevent the system from recognizing the relationship between customers and Business Partners.
  Activation Issues: The direction for customer to BP might be activated, but the actual mapping or assignment might not have been executed properly.
  
  Solution:
  
  
  Check Assignments:
  
  Go to the transaction code BP and check if the Business Partner in question has a customer role assigned.
  Ensure that the customer number is correctly assigned to the Business Partner.
  
  
  
  CVI Customizing:
  
  Navigate to the customizing settings for CVI (transaction code SPRO).
  Check the settings under Cross-Application Components > Master Data Synchronization > Customer-Vendor Integration > Basic Settings to ensure that the integration is properly configured.
  
  
  
  Run Synchronization:
  
  If the assignments are missing, you may need to run the synchronization process to create the necessary links between customers and Business Partners.
  Use transaction CVI_COCKPIT to monitor and execute the synchronization process.
  
  
  
  Check for Errors:
  
  Use transaction CVI_CHECK to check for any errors in the CVI process that might be preventing the assignment.
  Review the logs for any specific error messages that could provide more insight.
  
  
  
  Data Consistency:
  
  Ensure that the data in the customer master and Business Partner master is consistent and complete.
  Check for any missing mandatory fields that might be required for the assignment.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CVI for any specific instructions or known issues that might relate to your version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  BP: Business Partner Maintenance
  CVI_COCKPIT: CVI Cockpit for monitoring and managing CVI processes
  CVI_CHECK: Check CVI settings and assignments
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.