How To Fix CVI_FS_CHECK_CUST004 - Although direction "customer -> BP" activated, no numbers are assigned

CVI_FS_CHECK_CUST004 - Overview

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST -

• Message number: 004

• Message text: Although direction "customer -> BP" activated, no numbers are assigned

What causes this issue?

If the synchronization direction "customer -> business partner" has been
activated, the system expects there to be at least one entry in the view
"Define Number Assignment for Direction Customer to BP"
(CVIV_CUST_TO_BP1).

System Response

Synchronization has been activated from customer to business partner.
However, data cannot be synchronized at present.

How to fix this error?

If you want to synchronize data from the customer to the business
partner, you must assign at least one business partner grouping to a
customer account group in the Customizing activity
<DS:SIMG.CVIV_CUST_TO_BP1>Define Number Assignment for Direction
Customer to BP</>.
If not, you can deactivate the synchronization direction in the
Customizing activity <DS:SIMG.MDSV_CTRL_OPT_A>Activate Synchronization
Options</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CVI_FS_CHECK_CUST004 - Details

• The SAP error message CVI_FS_CHECK_CUST004 indicates that there is an issue with the assignment of customer numbers to Business Partners (BPs) in the Customer-Vendor Integration (CVI) process. Specifically, it suggests that even though the direction "customer -> BP" is activated, there are no customer numbers assigned to the Business Partners.
  
  Cause:
  
  Missing Assignments: The most common cause is that the customer numbers have not been assigned to the corresponding Business Partners in the system.
  
  Configuration Issues: There may be configuration issues in the CVI settings that prevent the assignment from being created.
  Data Inconsistencies: There could be inconsistencies in the data that prevent the system from recognizing the relationship between customers and Business Partners.
  Activation Issues: The direction for customer to BP might be activated, but the actual mapping or assignment might not have been executed properly.
  
  
  Solution:
  
  
  Check Assignments:
  
  Go to the transaction code BP and check if the Business Partner in question has a customer role