CVI_CUST_RESOLVE003 - Although direction "customer -> BP" activated, no roles are assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_CUST_RESOLVE - Message class for CVI_CUSTOMIZING_RESOLVE report

• Message number: 003

• Message text: Although direction "customer -> BP" activated, no roles are assigned

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_CUST_RESOLVE003 - Although direction "customer -> BP" activated, no roles are assigned ?

  The SAP error message CVI_CUST_RESOLVE003 indicates that there is an issue with the assignment of roles in the Business Partner (BP) master data when trying to create or manage a customer. Specifically, the error suggests that even though the direction "customer -> BP" is activated, there are no roles assigned to the Business Partner.
  Cause:
  
  Missing Roles: The Business Partner does not have the necessary roles assigned that are required for the customer data.
  Configuration Issues: The configuration settings for the Customer-Vendor Integration (CVI) may not be set up correctly.
  Data Inconsistencies: There may be inconsistencies or missing data in the customer master data that prevent the successful assignment of roles.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Business Partner Roles:
  
  Go to the transaction code BP (Business Partner).
  Enter the Business Partner number that is causing the issue.
  Check the roles assigned to the Business Partner. Ensure that the necessary roles for customer data (e.g., FLCU00 for customer) are assigned.
  
  
  
  Assign Missing Roles:
  
  If the required roles are missing, you can assign them by editing the Business Partner and adding the necessary roles.
  
  
  
  Review CVI Settings:
  
  Check the configuration settings for Customer-Vendor Integration in transaction SPRO.
  Navigate to Cross-Application Components > Master Data Synchronization > Customer-Vendor Integration and ensure that the settings for the direction "customer -> BP" are correctly configured.
  
  
  
  Data Consistency Check:
  
  Ensure that the customer master data is complete and consistent. Check for any missing mandatory fields that might prevent the assignment of roles.
  
  
  
  Run Synchronization:
  
  If changes are made, you may need to run the synchronization process to ensure that the Business Partner data is updated accordingly.
  
  
  
  Check for Notes and Updates:
  
  Look for any SAP Notes or updates related to CVI and the specific error message. Sometimes, there may be patches or updates that address known issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP: Business Partner maintenance.
  SPRO: Customizing settings.
  
  
  
  Roles: Common roles for customers include:
  
  FLCU00: Customer role for general data.
  FLCU01: Customer role for company code data.
  FLCU02: Customer role for sales area data.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on Business Partner roles and Customer-Vendor Integration.
  
  
  By following these steps, you should be able to resolve the CVI_CUST_RESOLVE003 error and ensure that the Business Partner is correctly set up to handle customer data.