CVI_CUST_RESOLVE004 - Although direction "customer -> BP" activated, no numbers are assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_CUST_RESOLVE - Message class for CVI_CUSTOMIZING_RESOLVE report

• Message number: 004

• Message text: Although direction "customer -> BP" activated, no numbers are assigned

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_CUST_RESOLVE004 - Although direction "customer -> BP" activated, no numbers are assigned ?

  The SAP error message CVI_CUST_RESOLVE004 indicates that there is an issue with the assignment of customer numbers to Business Partners (BPs) in the Customer-Vendor Integration (CVI) process. Specifically, it suggests that even though the direction "customer -> BP" is activated, there are no customer numbers assigned to the Business Partners.
  Cause
  The error can occur due to several reasons:
  
  
  Missing Assignments: The customer master data may not be properly assigned to the Business Partner. This can happen if the customer data was created without linking it to a BP.
  
  
  Configuration Issues: The configuration settings for the CVI may not be correctly set up. This includes settings in the transaction code BP and the relevant customizing settings in the SAP system.
  
  
  Data Inconsistencies: There may be inconsistencies or missing data in the customer master records or Business Partner records.
  
  
  Activation Issues: The integration direction may be activated, but the actual mapping or assignment of customer numbers to BPs may not have been executed.
  
  
  Solution
  To resolve the error, you can follow these steps:
  
  
  Check Business Partner Assignments:
  
  Go to transaction code BP and check if the Business Partner in question has a customer role assigned.
  Ensure that the customer number is correctly assigned to the Business Partner.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings for CVI in transaction code SPRO. Navigate to:
  
  Cross-Application Components -> Master Data Synchronization -> Customer-Vendor Integration.
  
  
  Ensure that the settings for the integration direction "customer -> BP" are correctly configured.
  
  
  
  Use Transaction Code CVI_CUST_RESOLVE**:
  
  This transaction can help you resolve the assignment issues. It allows you to check and correct the assignments between customers and Business Partners.
  
  
  
  Run the Synchronization Report:
  
  You can run the report CVI_CUST_RESOLVE to synchronize the customer and Business Partner data. This report can help in creating the necessary assignments.
  
  
  
  Check for Data Inconsistencies:
  
  Use transaction codes like SE16 or SE11 to check the underlying tables (e.g., KNA1 for customer master data) for any inconsistencies or missing entries.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that might address this specific error. Sometimes, there are known issues with specific versions of SAP that have been documented by SAP.
  
  
  
  Related Information
  
  CVI (Customer-Vendor Integration): This is a process in SAP that allows for the integration of customer and vendor data into a unified Business Partner model.
  Business Partner (BP): In SAP S/4HANA, the Business Partner approach is used to manage master data for customers, vendors, and other entities in a unified manner.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, CVI_CUST_RESOLVE, and SPRO for configuration.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to resolve it.