CVI_CUST_RESOLVE002 - Although direction "BP -> customer" activated, no numbers are assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_CUST_RESOLVE - Message class for CVI_CUSTOMIZING_RESOLVE report

• Message number: 002

• Message text: Although direction "BP -> customer" activated, no numbers are assigned

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_CUST_RESOLVE002 - Although direction "BP -> customer" activated, no numbers are assigned ?

  The SAP error message CVI_CUST_RESOLVE002 indicates that there is an issue with the assignment of business partner (BP) numbers to customer master records in the system. Specifically, it suggests that even though the direction "BP -> customer" is activated, there are no customer numbers assigned to the business partners.
  Cause:
  
  Missing Assignments: The business partner may not have been assigned a corresponding customer number in the system.
  Configuration Issues: The configuration settings for the Customer-Vendor Integration (CVI) may not be correctly set up, leading to the inability to create or link customer numbers to business partners.
  Data Inconsistencies: There may be inconsistencies or missing data in the business partner or customer master records that prevent the assignment from being made.
  Activation Issues: The integration direction may be activated, but the actual mapping or assignment process may not have been executed properly.
  
  Solution:
  
  
  Check Business Partner Assignments:
  
  Go to the transaction code BP and check if the business partner in question has a customer role assigned.
  If not, you can assign the customer role to the business partner.
  
  
  
  Review Configuration Settings:
  
  Ensure that the CVI settings are correctly configured. You can check this in the transaction code SPRO under:
  
  SAP Customizing Implementation Guide > Cross-Application Components > Master Data Synchronization > Customer-Vendor Integration.
  
  
  Verify that the integration direction "BP -> Customer" is activated.
  
  
  
  Run the CVI Synchronization Report:
  
  Use the report CVI_CUST_MAINTAIN to synchronize the business partner and customer data. This report can help create or update the necessary assignments.
  
  
  
  Check for Data Inconsistencies:
  
  Ensure that all required fields in both the business partner and customer master records are filled out correctly. Missing mandatory fields can prevent the assignment.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the business partner can now be successfully linked to a customer number.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP: Business Partner Maintenance
  SPRO: Customizing Implementation Guide
  CVI_CUST_MAINTAIN: CVI Maintenance Report
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on Customer-Vendor Integration and Business Partner management.
  
  
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP team for further assistance.