CVI_CUST_RESOLVE001 - Although direction "BP -> customer" activated, no roles are assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_CUST_RESOLVE - Message class for CVI_CUSTOMIZING_RESOLVE report

• Message number: 001

• Message text: Although direction "BP -> customer" activated, no roles are assigned

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_CUST_RESOLVE001 - Although direction "BP -> customer" activated, no roles are assigned ?

  The SAP error message CVI_CUST_RESOLVE001 indicates that there is an issue with the Business Partner (BP) configuration in relation to customer roles. Specifically, it means that while the direction from Business Partner to Customer is activated, there are no roles assigned to the Business Partner that would allow it to be recognized as a customer in the system.
  Cause:
  
  Missing Roles: The Business Partner does not have the necessary roles assigned that are required for it to be recognized as a customer. In SAP, roles define the functions and data that a Business Partner can access.
  Configuration Issues: There may be a misconfiguration in the settings that link Business Partners to customer roles.
  Data Inconsistencies: There could be inconsistencies in the data that prevent the system from recognizing the Business Partner as a customer.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check Business Partner Roles:
  
  Go to the Business Partner transaction (BP).
  Enter the Business Partner number and select the appropriate role (e.g., "Customer" role).
  Ensure that the necessary customer roles (like FLCU00 for general customer data) are assigned to the Business Partner.
  
  
  
  Assign Roles:
  
  If the required roles are not assigned, you can add them by editing the Business Partner and assigning the necessary roles.
  Make sure to save the changes.
  
  
  
  Verify Configuration:
  
  Check the configuration settings in the Customizing (SPRO) for Business Partner and Customer integration.
  Ensure that the settings for the direction "BP -> Customer" are correctly configured.
  
  
  
  Data Consistency Check:
  
  Run any necessary data consistency checks to ensure that there are no other underlying issues with the Business Partner data.
  
  
  
  Re-activate the Integration:
  
  If changes were made, you may need to re-activate the integration settings for Business Partners and Customers.
  
  
  
  Related Information:
  
  Transaction Codes: Use transaction code BP to manage Business Partners and SPRO for configuration settings.
  Roles and Authorizations: Familiarize yourself with the different roles available for Business Partners and how they relate to customer data.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance related to this error message.
  
  By following these steps, you should be able to resolve the CVI_CUST_RESOLVE001 error and ensure that your Business Partners are correctly recognized as customers in the SAP system.