How To Fix CVI_BDT_ADAPTER011 - Customer roles are blocked for this business partner

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_BDT_ADAPTER - Messages for CVI_BDT_ADAPTER

• Message number: 011

• Message text: Customer roles are blocked for this business partner

What causes this issue?

Customer master data is blocked. Therefore, you cannot select customer
roles for this business partner.

System Response

The system does not display any data related to the customer to protect
personal data. You cannot change data related to the customer.

How to fix this error?

Contact your data privacy specialist or another business user with the
required authorizations to display or change blocked data.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_BDT_ADAPTER011 - Customer roles are blocked for this business partner ?

  The SAP error message CVI_BDT_ADAPTER011 indicates that customer roles are blocked for a specific business partner. This error typically arises in the context of the SAP Customer-Vendor Integration (CVI) process, which is used to manage business partner data in SAP S/4HANA and other SAP systems.
  Cause:
  The error can occur due to several reasons:
  
  Blocked Roles: The customer roles assigned to the business partner may be blocked. This can happen if the business partner is marked as inactive or if specific roles are set to be blocked in the system.
  Data Inconsistencies: There may be inconsistencies in the data related to the business partner, such as missing mandatory fields or incorrect configurations.
  Authorization Issues: The user may not have the necessary authorizations to modify or access the roles associated with the business partner.
  Configuration Settings: The configuration settings in the system may not allow certain roles to be assigned or modified.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Business Partner Status:
  
  Go to the transaction code BP (Business Partner) and search for the relevant business partner.
  Check the status of the business partner and ensure that it is not marked as blocked or inactive.
  
  
  
  Review Role Assignment:
  
  In the Business Partner transaction, navigate to the roles assigned to the business partner.
  Ensure that the customer roles are not blocked. If they are, you may need to unblock them or assign different roles.
  
  
  
  Data Validation:
  
  Validate the data associated with the business partner. Ensure that all mandatory fields are filled out correctly and that there are no inconsistencies.
  
  
  
  Authorization Check:
  
  Verify that the user attempting to make changes has the necessary authorizations to modify the business partner roles. You may need to consult with your SAP security team.
  
  
  
  Configuration Review:
  
  Check the configuration settings related to business partner roles in the SAP system. Ensure that the settings allow for the assignment of the required roles.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CVI and business partner management for any specific guidelines or troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  BP: Business Partner Maintenance
  SU01: User Maintenance (for checking authorizations)
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  CVI Configuration: Familiarize yourself with the configuration settings for Customer-Vendor Integration in your SAP system, as these can impact role assignments.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.