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Message type: E = Error
Message class: CVI_BDT_ADAPTER - Messages for CVI_BDT_ADAPTER
Message number: 010
Message text: Customer and/or supplier roles are blocked for this business partner
Customer/supplier master data is blocked. Therefore, you cannot select
customer/supplier roles for this business partner.
The system does not display any data related to the customer/supplier to
protect personal data. You cannot change data related to
customer/supplier.
Contact your data privacy specialist or another business user with the
required authorizations to display or change blocked data.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Error message extract from SAP system. Copyright SAP SE.
CVI_BDT_ADAPTER010
- Customer and/or supplier roles are blocked for this business partner ?The SAP error message CVI_BDT_ADAPTER010 indicates that the customer and/or supplier roles for a specific business partner are blocked. This typically occurs in the context of the SAP Customer-Vendor Integration (CVI) framework, which is used to manage business partner data in SAP systems.
Cause:
Blocked Roles: The most common cause of this error is that the customer or supplier roles assigned to the business partner are marked as blocked in the system. This can happen due to various reasons, such as:
- Manual blocking by a user.
- Business rules or workflows that automatically block roles based on certain conditions (e.g., credit limit exceeded, overdue payments).
- Data inconsistencies or errors during data migration or updates.
Configuration Issues: There may be configuration settings in the system that prevent the activation of certain roles for the business partner.
Authorization Issues: The user trying to perform the action may not have the necessary authorizations to unblock the roles.
Solution:
To resolve the error, you can follow these steps:
Check Business Partner Status:
- Go to the transaction code BP (Business Partner) in SAP.
- Search for the relevant business partner and check the status of the customer and supplier roles.
- If the roles are blocked, you can unblock them by editing the business partner data.
Unblock Roles:
- In the business partner maintenance screen, navigate to the relevant role (e.g., Customer or Supplier).
- Look for a field indicating the status of the role (e.g., "Blocked" or "Active").
- Change the status from "Blocked" to "Active" and save the changes.
Review Configuration:
- Check if there are any specific configuration settings that might be causing the roles to be blocked. This may involve reviewing the settings in the relevant customizing transactions.
Check Authorizations:
- Ensure that the user has the necessary authorizations to modify the business partner roles. If not, contact your system administrator to grant the required permissions.
Consult Documentation:
- If the issue persists, refer to SAP documentation or support notes related to CVI and business partner management for further troubleshooting steps.
Related Information:
Transaction Codes:
SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to CVI and business partner roles.
CVI Configuration: Familiarize yourself with the configuration settings for Customer-Vendor Integration in your SAP system, as these can impact how business partners are managed.
By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.
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