How To Fix CVI_BDT_ADAPTER013 - Customer and supplier roles are blocked for this business partner

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_BDT_ADAPTER - Messages for CVI_BDT_ADAPTER

• Message number: 013

• Message text: Customer and supplier roles are blocked for this business partner

What causes this issue?

Customer and supplier master data is blocked. Therefore, you can neither
select customer nor supplier roles for this business partner.

System Response

The system does not display any data related to the customer or supplier
to protect personal data. You cannot change data related to the customer
or supplier.

How to fix this error?

Contact your data privacy specialist or another business user with the
required authorizations to display or change blocked data.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_BDT_ADAPTER013 - Customer and supplier roles are blocked for this business partner ?

  The SAP error message CVI_BDT_ADAPTER013 indicates that the customer and supplier roles are blocked for a specific business partner. This typically occurs in the context of the SAP Customer-Vendor Integration (CVI) process, where business partners are managed in a unified manner for both customer and supplier roles.
  Cause:
  The error can be caused by several factors, including:
  
  
  Blocked Status: The business partner may have been set to a blocked status for customer or supplier roles. This can happen due to various reasons, such as compliance issues, credit limits, or internal policies.
  
  
  Role Assignment: The roles for customer or supplier may not be properly assigned or may have been removed.
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the business partner, such as missing mandatory fields or incorrect configurations.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access or modify the business partner roles.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Business Partner Status:
  
  Go to the transaction code BP (Business Partner).
  Search for the relevant business partner and check the status of the customer and supplier roles.
  If the roles are blocked, you can unblock them by editing the business partner and changing the status.
  
  
  
  Review Role Assignments:
  
  Ensure that the customer and supplier roles are correctly assigned to the business partner.
  If necessary, reassign the roles.
  
  
  
  Validate Data:
  
  Check for any missing or incorrect data in the business partner master data.
  Ensure that all mandatory fields are filled out correctly.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to manage business partner roles.
  If not, consult with your SAP security team to obtain the required permissions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CVI and business partner management for any specific guidelines or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  BP: Business Partner Maintenance
  CVI: Customer-Vendor Integration
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Business Partner Roles: Understand the different roles that can be assigned to a business partner, such as "Customer," "Supplier," and how they interact within the SAP system.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.