How To Fix CTE_FND007 - Access token cannot be retrieved from Concur.


CTE_FND007 - Overview

  • Message type: E = Error

  • Message class: CTE_FND - General message class for Add-On CTE_FND

  • Message number: 007

  • Message text: Access token cannot be retrieved from Concur.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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CTE_FND007 - Details

  • The SAP error message CTE_FND007, which indicates that the access token cannot be retrieved from Concur, typically arises in the context of integrating SAP systems with Concur, a travel and expense management solution. This error can occur due to several reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
    Causes:
    
    Invalid Credentials: The credentials (client ID, client secret) used to authenticate with the Concur API may be incorrect or expired.
    API 
    Configuration Issues: The integration settings in Concur may not be configured correctly, such as the redirect URI or permissions. Network Issues: There may be network connectivity problems preventing the SAP system from reaching the Concur API. Token Expiration: If the access token has expired and the refresh token is not valid or has also expired, the system will be unable to retrieve a new access token. Scope Issues: The requested scopes may not be granted to the application in Concur, leading

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